Senior Global Technical Consultant

At Ecolab, making the world a cleaner, safer place is our business. In our Life Sciences division, we are committed to providing complete solutions for the Pharmaceutical and Personal Care Industries. We achieve this by providing comprehensive solutions and technical knowledge focused on ensuring product quality and safety in the cleaning and contamination control areas, while improving operational efficiency. 

Ecolab is a company committed to growth, and we believe that the role of Global Technical Consultant is one of the keys to our success in the Life Sciences division. As leaders in cleaning, disinfection and bio decontamination, we are committed to driving business growth while providing individuals with a range of developmental career opportunities. The members of our team have an opportunity to help customers meet their goals, differentiate Ecolab from competition and impact the achievement of growth targets.
 

Position Purpose:

The Global Technical Consultant (GTC), Strategic team role is a senior position, with responsibility for the global technical service provision for Life Sciences aligned to the Life Sciences Division goals. The GTC member is responsible for enhancing the Life Sciences total solutions offer and accelerating the sales cycle through the provision, support and enhancement of our expert technical services.

The GTC strategic work requires a high degree of internal cross-functional collaboration to provide GTC resources in a way that directly supports the achievement of the business goals to grow, gain, and retain business. The GTC strategic team member must proactively collaborate internally with leadership in sales (including Corporate Accounts), finance, marketing, RD&E and other areas as required to maximize the customer value proposition.

Externally, this role will be responsible for liaising and partnering with industry groups and bodies, key opinion leaders (KOLs), and global corporate pharmaceutical accounts.

The GTC strategic team role also supports the thought leadership activity by providing industry insights, identifying and communicating market and regulatory trends and change drivers, actively seeking out customer case study examples and supporting with the creation of technical materials (articles, technical statements and guidance documents, webinar/seminar presentations and other visual and social media materials and content) as and when required.

This role will be EU (European Union) based with responsibilities including liaising with customers and the sales team and traveling to international customer sites as needed.

Main responsibilities:

This individual will have a strong understanding of Ecolab, and the Ecolab Life Sciences division/business (financials, growth drivers, customer segmentation) and the markets it serves.

This position also serves as an important advisor to the division leadership and as an ambassador of the GTC team. The key functions of the role include (but are not limited to):

• Responsible for liaising and partnering with industry bodies, key opinion leaders (KOLs), and global corporate pharmaceutical accounts.
• Providing internal and external consultancy, leveraging customer relationships, KOL relationships, and contributing to and leveraging their membership of professional bodies.
• Gathering information from industry bodies, KOLs and customer contacts as to how industry is using products and services.
• Have a presence at industry special interest groups, standards organisations, regulatory forums, and other groups to help steer guidance standards and regulations that impact on the Life Sciences industry.
• Feed information back to marketing, GTC, RD&E and sales colleagues to help refine marketing campaign strategy, develop marketing materials, enhance technical services, support GTC technical service strategy, and identify opportunities for product or technical service development.
• Investigating and understanding new market areas not currently served to identify potential market size/value and how Ecolab could develop products, tools, and services to engage new these segments and potential customers.
• Supporting marketing campaign execution
• Creation of content to engage customers and generate leads – articles, technical statements and guidance documents, webinar/seminar presentations, visual and social media content (videos, podcasts, Q&As) as required.
• Maintaining and developing strategic technical partnerships
• Review new and upcoming regulatory intelligence and feedback to appropriate teams.
• Provide subject matter expert technical input, VOC and VOB into strategic innovation projects.
• Lead strategic projects where appropriate.

Basic Qualifications:

• Bachelor of Science (BSc or equivalent) degree in Life Sciences, preferably in Microbiology
• Previously worked in a senior Quality Assurance or Microbiology role within the pharmaceutical industry
• Experience in understanding/troubleshooting of cleanroom operations (CAPAs)
• Ability to travel 50%+ of time within Europe and ROW as required.
• Clean driver's license and ability to apply for travel visas without restrictions.
• Excellent oral and written communication skills, interpersonal and critical thinking skills

Preferred Qualifications:

• Master’s degree (MSc or equivalent) in Life Sciences, preferably in Microbiology/Chemistry/Biotechnology
• Demonstrated proficiency with internal or external auditing.
• Knowledge/experience of change control processes
• Ability to take initiative, work independently and prioritize multiple projects with strong follow-through.
• Flexibility to work on and control different projects at the same time while still meeting set deadlines.
• Good knowledge of EN (European Norm)/ AOAC (Association of Official Analytical Chemists) disinfectant efficacy standard test methods and mode of action of disinfectants
• Previous experience in GMP (Good Manufacturing Practices) production sites
• Experience with validation or introduction of HPV (through material transfer/isolators/excursion responses)
• Experience with projects around isolator qualification
• Knowledge of, or experience of cleaning/sanitisation validation of product contact equipment for Pharma and/or Personal care  
• Understanding regulatory compliance frameworks (e.g., EMA, MHRA, FDA, HPRA, TGA)
• Fluent second language

No immigration or relocation sponsorship available for this opportunity