Full-Time

Client Services Lead

Enterprise Partnerships

Confirmed live in the last 24 hours

Attain

Attain

51-200 employees

No salary listed

Senior

Chicago, IL, USA + 1 more

More locations: New York, NY, USA

Category
Customer Experience & Support
Customer Experience
Customer Support
Required Skills
Tableau
Looker
Data Analysis
Excel/Numbers/Sheets
Requirements
  • 5+ years of experience in digital advertising, with a strong focus on audiences, measurement and insights
  • Deep knowledge of DSPs and ad platforms, audience targeting and measurement offerings, particularly within our enterprise partnerships list
  • Proven track record of managing and scaling key partnerships
  • Strong analytical skills with the ability to interpret campaign and audience performance, providing actionable recommendations, client communication and measurement reporting
  • Exceptional project management skills and the ability to juggle multiple high-priority initiatives
  • Experience with pre-sale feasibility checks, partner enablement and technical troubleshooting
  • A consultative approach to upselling data activation and measurement solutions
  • Proficiency in Excel (Pivot Tables, VLOOKUPs, data analysis) and BI tools (Looker, Tableau, or similar)
Responsibilities
  • Act as the primary point of contact for platform partners, ensuring a seamless experience with Attain’s data and measurement offerings
  • Provide dedicated support for ongoing campaigns, ensuring clients maximize value from Attain’s audience and measurement solutions
  • Review campaign and audience performance regularly, providing proactive insights and recommendations for optimization
  • Work closely with Product and Engineering teams to ensure seamless integrations and resolve technical issues
  • Lead education sessions and enablement workshops for Attain’s audience and measurement solutions within partner teams
  • Collaborate with the broader Client Services team to standardize processes and scale best practices
  • Identify upsell opportunities for additional audience segments, measurement solutions, and deeper integrations
  • Build case studies and success stories to reinforce Attain’s value proposition in-market
  • Support outbound go-to-market initiatives with sellers to expand adoption within our enterprise partners
  • Evaluate data availability, audience feasibility, and measurement suitability for incoming RFPs from enterprise partners
  • Collaborate with internal teams (Product, Engineering, and Sales) to identify solutions that align with client needs
  • Troubleshoot potential data activation or measurement challenges before launch
Desired Qualifications
  • 5+ years of experience in digital advertising, with a strong focus on audiences, measurement and insights
  • Deep knowledge of DSPs and ad platforms, audience targeting and measurement offerings, particularly within our enterprise partnerships list
  • Proven track record of managing and scaling key partnerships
  • Strong analytical skills with the ability to interpret campaign and audience performance, providing actionable recommendations, client communication and measurement reporting
  • Exceptional project management skills and the ability to juggle multiple high-priority initiatives
  • Experience with pre-sale feasibility checks, partner enablement and technical troubleshooting
  • A consultative approach to upselling data activation and measurement solutions
  • Proficiency in Excel (Pivot Tables, VLOOKUPs, data analysis) and BI tools (Looker, Tableau, or similar)

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

2019

Simplify Jobs

Simplify's Take

What believers are saying

  • AI adoption in customer service enhances satisfaction and loyalty.
  • AI-driven analytics provide deeper insights into consumer behavior.
  • AI-powered automation reduces costs and increases productivity.

What critics are saying

  • Emerging AI startups offer similar services at lower costs.
  • Dependence on key clients could lead to financial instability.
  • Rapid tech advancements may require significant R&D investment.

What makes Attain unique

  • Attain leverages AI to enhance personalized customer interactions, boosting satisfaction.
  • The company uses AI-driven analytics for targeted marketing strategies.
  • Attain integrates AI in supply chain management to improve efficiency.

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Benefits

Hybrid Work Options