Wavelogic Technologies Field Applications Engineer

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute:

WaveLogic Technologies Field Applications Engineer is a direct customer-facing role providing customers with strong technical support in Ciena’s optical module and components business. This role has regular, direct customer exposure & contact to all the major global content providers. You will have the opportunity to understand their applications, and build lasting relationships.
 

Ciena’s WaveLogic Technologies modules and components business is an exciting opportunity to diversify and expand Ciena’s addressable market by making its industry-leading coherent optical module technology and components available to a wider range of industry participants, gaining greater access to new geographies and addressing new market segments.
 

As a Field Applications Engineer with a focus on SerDes, you will be a key contributor to the team, working closely with our Product Line Managers (PLM) and R&D teams to bring our technology into customer products. In addition to exciting technical challenges, you will gain insight into the business aspects of what we do. In this role you will represent Ciena, so competency and professionalism are paramount.

• Work with PLM to provide technical leadership and guidance, with a focus on design wins. You will need to describe in-depth our technology solutions (modules and/or components) to our customers, followed by technical expertise in integrating these solutions into our customers products.

• Create reference designs to enable our customers to quickly integrate our technology.

• Drive regular working-level meetings with customer engineers, capturing new issues or questions, and ensure issue follow-up and resolution.

• Customer on-site support, when required, to quickly resolve integration issues.

• Create and drive product demos or evaluation boards at industry trade-show events or customer labs.

• Execute lab tests when necessary to reproduce customer issues.

• Work closely with Ciena R&D to develop, based on analysis of customer needs, requirements that enhance our modules and components.

The successful candidate will resonate with and be motivated by the following personal traits and characteristics:

• Hands-on, roll-up-the-sleeves personality. Able and interested in the basics, the high level strategy, and everything in between.

• Action-Oriented. A proactive self-starter with a high degree of confidence and commitment.

• Flexibility. Responsibilities can change from time to time depending on the priority of the team and company.

• Effective team player. Able to collaborate cross-functionally and globally.

The Must Haves (or really nice to haves):

• 10+ years experience in serdes design or serdes system integration.

• Experience with high-speed DSP-based electrical serdes architecture, design and/or applications.

• Strong knowledge of link equalization techniques, ie. Tx equalizers, Rx equalizers.

• Strong knowledge of high-speed digital circuits and signal integrity.

• Experience with Matlab Signal Integrity and SerDes Toolboxes.

• Link modeling, performing system-level simulations using IBIS-AMI models to predict system performance under various conditions.

• Knowledge of advanced FEC schemes.

Assets:

• Direct customer-facing experience, with a strong customer-oriented attitude and behavior. Our customers are essential to our business, and deserve to always be treated with respect, professionalism and responsiveness.

• Excellent problem-solving and analytical skills, shown through first-product bring-up.

• Strong communication and teamwork skills.

• Experience authoring datasheets and/or application notes.

Pay Range:
 

The annual pay range for this position is $98,000 - $198,800 CAD
 

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

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