Full-Time
Updated on 8/13/2026
Online therapy and psychiatry via telehealth
No salary listed
Remote in USA
Remote
Master's
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Brightside Health provides online mental health care through 1:1 therapy and psychiatry via telehealth. Clinicians use data from over 100 data points to tailor treatment plans, delivering therapy and/or psychiatry to individuals anywhere. It distinguishes itself with a data-driven personalization at scale and a Crisis Care program based on CAMS for people at high suicide risk. The goal is to offer accessible, effective mental health care quickly through technology, matching patients with appropriate providers and reducing barriers to care.
Company Size
201-500
Company Stage
Series C
Total Funding
$114.4M
Headquarters
San Francisco, California
Founded
2017
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Health Insurance
Dental Insurance
Vision Insurance
Pet Insurance
Life Insurance
Disability Insurance
Unlimited Paid Time Off
Paid Sick Leave
Parental Leave
Remote Work Options
Flexible Work Hours
Stock Options
Company Equity
Brightside Health earns The Joint Commission's Gold Seal of Approval(R).
What You Should Know:– Brightside Health, a telemental health company released research demonstrating the potential of large language models (LLM) in predicting mental health crises.– The study, published in JMIR Mental Health, compared the performance of OpenAI’s GPT-4 to human clinicians in identifying patients at risk of suicide.Study Background and Key FindingsThe research analyzed data from over 460 patients, including those who had reported suicidal ideation with a plan. Both clinicians and GPT-4 were tasked with predicting the likelihood of a mental health crisis based solely on the patient’s initial complaint.The study resulted in the following:GPT-4 Achieved Similar Accuracy: The AI model demonstrated comparable overall accuracy to human clinicians in identifying patients at risk of suicide.The AI model demonstrated comparable overall accuracy to human clinicians in identifying patients at risk of suicide. Superior Sensitivity: GPT-4 exhibited higher sensitivity, meaning it was better at correctly identifying patients who would later develop suicidal ideation.GPT-4 exhibited higher sensitivity, meaning it was better at correctly identifying patients who would later develop suicidal ideation. Time Efficiency: GPT-4 completed the analysis significantly faster than human clinicians, highlighting the potential for increased efficiency in mental healthcare.While the study demonstrates the potential of LLMs in this area, researchers emphasize the need for further development and testing before clinical implementation. The model’s performance was influenced by the specific data used for training, and it is essential to address potential biases in LLMs.“In line with our commitment to utilize AI in a safe and controlled manner, this research highlights the potential of large language models for triage and clinical decision support in mental health,” said Dr. Mimi Winsberg, Co-Founder and Chief Medical Officer of Brightside Health
Brightside Health now offers virtual intensive outpatient programs (IOP) for substance use disorder (SUD).
Brightside Health is expanding into substance use disorder care through virtual care by acquiring Lionrock Recovery and its intensive outpatient telehealth program, the company announced Wednesday.
What You Should Know:– In line with its commitment to providing the highest quality care, Brightside Health now offers virtual intensive outpatient programs (IOP) for substance use disorder (SUD).– Brightside Health’s acquisition of Lionrock Recovery launched this new service, enabling the company to provide comprehensive telemental health treatment for a wider range of mental health conditions, including anxiety, depression, suicidal thoughts, alcohol use disorder, and SUD.Revolutionising the Assistance of Patients with Substance Use DisorderFounded in 2010, Lionrock Recovery was an early pioneer in virtual substance abuse counseling. Like Brightside Health, Lionrock Recovery emphasizes a personalized approach to care and utilizes technology to eliminate barriers for those struggling with alcohol and other substance use disorders. This acquisition advances Brightside Health’s mission of providing life-saving mental health care to everyone in need.A survey by the U.S. Department of Health and Human Services revealed that in 2022, 17% of people aged 12 or older reported a substance use disorder (SUD). Additionally, the Centers for Disease Control and Prevention reported a 39% increase in SUD cases in emergency departments (ED) from 2018 to 2021, exacerbating issues of overcrowding and overspending. Brightside Health has long collaborated with payers and health systems to deliver high-touch, tech-enabled services to acute patients discharged from the ED