Key Account Manager @ Cision

Key Account Manager

Posted on 2/25/2023

INACTIVE

Locations

Toronto, ON, Canada

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Data Analysis

Marketing

Sales

Salesforce

Communications

Requirements

Bachelor's degree (or equivalent) in business administration, communications, marketing or a related field is required
Minimum of 1 years of experience in sales account management across multidiscipline industries is required. Expertise within a global media distribution organization is a strong asset
Working knowledge and proven track record of success with SaaS sales and/or cloud methodology is required
Working knowledge and success attaining sales targets and building the sales pipeline
Working knowledge of Salesforce or similar CRM software coupled with reporting capabilities
Demonstrated ability to build relationships, persuade and influence clients, leaders and stakeholders
Stays abreast of the latest sales methodologies, tools, best practices and processes in the industry / marketplace

Responsibilities

Develops, fosters and sustains high-level relationships to serve as a trusted consultant with clients' leaders and stakeholders. Manages to understand clients' customers brands, competition and challenges, and anticipate changing business priorities to optimize and drive account growth
Grows the portfolio through proactive new business development and right-selling of appropriate service/products to clients
Collaborates with internal stakeholder teams to analyze, mitigate and resolve clients' business and service challenges
Executes all phases of the sales process by phone and web presentations, proposals, contract negotiations, and final close
Monitors and tracks the efficient administrative processing of client account management inclusive of but not limited to; partnering with internal support teams, crafting and negotiating agreements / service level agreements and renewals, and preparing overage reports
Orchestrates the ongoing monitoring and reporting of clients' sales performance analytics in alignment to projected sales growth
Understands Cision's evolving product and technology developments and proactively monitors industry trends and best practices to enhance overall service delivery and client experience
Liaises with industry associations and actively networks for new business opportunities
Manages day-to-day sales development operations

Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.

We’re currently looking for a Key Account Manager to join the team.

The Key Account Manager is responsible to understand the scope and context of the Sales strategy and assume a lead role in supporting and driving growth for up to 300 assigned accounts. This job collaborates with clients and internal stakeholders to plan, drive, execute, and report on sales performance analytics and successfully achieve projected sales targets for accounts of a small to medium market value.

Key Accountabilities:

Develops, fosters and sustains high-level relationships to serve as a trusted consultant with clients’ leaders and stakeholders. Manages to understand clients’ customers brands, competition and challenges, and anticipate changing business priorities to optimize and drive account growth.
Grows the portfolio through proactive new business development and right-selling of appropriate service/products to clients.
Collaborates with internal stakeholder teams to analyze, mitigate and resolve clients’ business and service challenges.
Executes all phases of the sales process by phone and web presentations, proposals, contract negotiations, and final close.
Monitors and tracks the efficient administrative processing of client account management inclusive of but not limited to; partnering with internal support teams, crafting and negotiating agreements / service level agreements and renewals, and preparing overage reports.
Orchestrates the ongoing monitoring and reporting of clients’ sales performance analytics in alignment to projected sales growth.
Understands Cision’s evolving product and technology developments and proactively monitors industry trends and best practices to enhance overall service delivery and client experience.
Liaises with industry associations and actively networks for new business opportunities.
Manages day-to-day sales development operations.

Qualifications:

Bachelor’s degree (or equivalent) in business administration, communications, marketing or a related field is required.
Minimum of 1 years of experience in sales account management across multidiscipline industries is required. Expertise within a global media distribution organization is a strong asset.
Working knowledge and proven track record of success with SaaS sales and/or cloud methodology is required.
Working knowledge and success attaining sales targets and building the sales pipeline.
Working knowledge of Salesforce or similar CRM software coupled with reporting capabilities.
Demonstrated ability to build relationships, persuade and influence clients, leaders and stakeholders.
Stays abreast of the latest sales methodologies, tools, best practices and processes in the industry / marketplace.

#LI-Cisionsales

#LI-Hybrid

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision’s award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision provides accommodation at any point during the recruitment and selection process, upon request, to applicants with disabilities. If contacted, please advise us if you require accommodation and we will work with you to meet your needs.

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.

5,001-10,000 employees

Website

Company Overview

Cision is a global media intelligence company that offers PR and social software as well as analytics.

Company Core Values

We Are One - Working together, we are empowered to deliver outstanding customer experiences.
We Embrace Differences - We honor diversity of ideas, people and beliefs. Our diversity enables us to create innovative solutions to serve our customers' needs.
We Are Dedicated - We are committed to tenaciously working on behalf of our clients and partners with our teams.
We Constantly Evolve - We are curious, embrace new ideas and create change. This means we drive growth for our customers. It also means we have a learning culture where our people have the opportunity to develop into tech leaders.
We-Celebrate - We have culture ambassadors in each office who ensure that our people get recognition for their hard work and ensure we celebrate our wins, both big and small.