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Key Account Manager
Posted on 2/25/2023
Toronto, ON, Canada
Experience Level
Desired Skills
Data Analysis
  • Bachelor's degree (or equivalent) in business administration, communications, marketing or a related field is required
  • Minimum of 1 years of experience in sales account management across multidiscipline industries is required. Expertise within a global media distribution organization is a strong asset
  • Working knowledge and proven track record of success with SaaS sales and/or cloud methodology is required
  • Working knowledge and success attaining sales targets and building the sales pipeline
  • Working knowledge of Salesforce or similar CRM software coupled with reporting capabilities
  • Demonstrated ability to build relationships, persuade and influence clients, leaders and stakeholders
  • Stays abreast of the latest sales methodologies, tools, best practices and processes in the industry / marketplace
  • Develops, fosters and sustains high-level relationships to serve as a trusted consultant with clients' leaders and stakeholders. Manages to understand clients' customers brands, competition and challenges, and anticipate changing business priorities to optimize and drive account growth
  • Grows the portfolio through proactive new business development and right-selling of appropriate service/products to clients
  • Collaborates with internal stakeholder teams to analyze, mitigate and resolve clients' business and service challenges
  • Executes all phases of the sales process by phone and web presentations, proposals, contract negotiations, and final close
  • Monitors and tracks the efficient administrative processing of client account management inclusive of but not limited to; partnering with internal support teams, crafting and negotiating agreements / service level agreements and renewals, and preparing overage reports
  • Orchestrates the ongoing monitoring and reporting of clients' sales performance analytics in alignment to projected sales growth
  • Understands Cision's evolving product and technology developments and proactively monitors industry trends and best practices to enhance overall service delivery and client experience
  • Liaises with industry associations and actively networks for new business opportunities
  • Manages day-to-day sales development operations

5,001-10,000 employees

Company Overview
Cision is a global media intelligence company that offers PR and social software as well as analytics.
Company Core Values
  • We Are One - Working together, we are empowered to deliver outstanding customer experiences.
  • We Embrace Differences - We honor diversity of ideas, people and beliefs. Our diversity enables us to create innovative solutions to serve our customers' needs.
  • We Are Dedicated - We are committed to tenaciously working on behalf of our clients and partners with our teams.
  • We Constantly Evolve - We are curious, embrace new ideas and create change. This means we drive growth for our customers. It also means we have a learning culture where our people have the opportunity to develop into tech leaders.
  • We-Celebrate - We have culture ambassadors in each office who ensure that our people get recognition for their hard work and ensure we celebrate our wins, both big and small.