Forward Deployed Engineer

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!

Forward Deployed Engineers embed with customers where complexity is high, performance is required, delivery is urgent, and ambiguity is the norm. You will understand customer needs, scope work, prove feasibility, structure delivery, and measurable value. Success means reaching outcomes. Travel up to 50% is required.

Success in this role means owning the delivery state across workstreams. You will keep up the quality bar, deliver at a high pace, and help OutSystems improve through execution.

You’ll own each stage of the AI Agent building process. This can include:

• Working with a customer’s executive team to define their AI roadmap

• Collaborating with multiple stakeholders to design a new product feature

• Writing and testing prompt logic for a specific use case

You’ll partner closely with every team at OutSystems: Product Management, R&D, Solution Architecture, Customer Success, Product Support, Professional Services, and across the leadership team. You’ll become a key source of customer insight, guiding our long-term product roadmap.

Main Responsibilities

This role is for someone who dives deep into complex business problems, builds elegant solutions and then scales them out to millions of users. You will:

• Scope and Discover: Work with the customer to understand their business challenges, define the problem, and set a clear, actionable scope for the project.

• Embed deeply within strategic customers to understand their business challenges and serve as a strategic advisor to their AI roadmap

• Rapid Prototype and Iteration: Quickly building a proof-of-concept, often side-by-side with the end-user, and iterating on the solution based on live feedback.

• Optimize and Harden: Once a prototype proves its value, the FDE transitions to a more rigorous engineering mindset, focusing on making the system robust, scalable, and reliable for a production environment.

• Deploy and Transfer Knowledge: Deploying the final solution and training the customer's team on how to use and maintain it.

• Ensure long-term feedback loops — influence feature development based on real customer needs by providing ongoing advisory support and channeling insights back to the core product teams.

• Represent OutSystems externally — working closely with customers and prospects, participating in key deployments.

Core Requirements

Technical Requirements:

• Strong Engineering Skills: from full stack development, using OutSystems visual development, to API integration and Data Engineer, we need you to be proficient across our technology stack 

• System Design: By designing and architect complex, data-intensive systems you must be able to decompose a high-level business problem into a concrete technical solution

• Specialized Knowledge (for AI/ML): Proficiency in deploying and optimizing large language models (LLMs) and other AI systems. This includes knowledge of vector databases, model performance optimization, and building custom solutions that leverage APIs.

• Rapid Prototyping: You must have a "bias for action" and quickly build a minimum viable solution, get immediate feedback, and iterate in real-time.

• Have 5+ years of relevant experience (e.g., product manager, engagement manager, consultant, founder, technical account manager, etc.)

• Computer Science, Engineering, or Math degree (or equivalent technical experience)  is a plus.

Customer & Behavioral Requirements:

• Customer-Facing: you will work directly with the customer, often on-site or in constant communication. We expect you to be an excellent communicator, capable of translating complex technical concepts to non-technical stakeholders and understanding the customer's business needs

• Empathy & Business Acumen: have the ability to deeply understand the customer's world

• Ownership and Autonomy: we expect you to own projects from conception to delivery, making critical decisions and navigating obstacles

• Comfort working in fast-moving, ambiguous environments where you shape solutions as much as you implement them.

• Problem Solving & Critical Thinking: possess the ability to make fast, sound decisions under immense pressure, often with incomplete information 

• Stakeholders Management & Team Work Mindset: A key responsibility is to act as a conduit between the customer and the internal teams, mainly product and engineering. We expect you to gather field feedback, identify reusable patterns, and advocate for features that would improve the core product for all customers.

The Longer Story:

Working at OutSystems

Our goal is to ensure that OutSystems is a place for bright, happy, and motivated people who share a common purpose and take pride in doing excellent work to pursue our vision of providing the AI-powered low-code development platform enterprise leaders trust to build, secure, and evolve their business applications, agents, and core systems. Our culture is focused on our core values of trust, customer success, innovation, and alignment. Our team members operate with transparency, integrity, and accountability, define success through the lens of the outcomes we deliver for our customers, push the boundaries with excellence, and work together toward our shared vision to deliver on what matters most.

What do we have to offer you?

• A company that is always growing, changing, and innovating. We challenge each other to innovate in our products, in our team, and how we use our own technology. And we give our teams space to be proactive and creative.

• Real career opportunities. We care about growth and development. Yes, vertical career progression is a possibility, but it's not the only one. From lateral moves and joining different teams to mastering specialized skills, we support your growth no matter what your goals are.

• Work colleagues that are as smart, hard-working, and driven as you. We act as one global OutSystems team, taking ownership and working together toward a shared vision.

• Disrupting the status quo is in our DNA. In fact, it’s why our company exists.

• We ask “why” a lot. It helps us connect our individual work to the bigger picture and sometimes even uncover a better way.

Are you ready for the next step in your career? Then we’d love to hear from you!

OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status or any other status protected by law.