Full-Time
Epic Analyst
Multiple Teams
Updated on 9/8/2026
The Wilshire Group
11-50 employees
Revenue Cycle and Epic implementation consulting
Compensation Overview
$65 - $67.50/hr
Houston, TX, USA
In Person
Bachelor's
 IT Operations (1) |
|---|
Get referred to The Wilshire Group
See people who can refer or advise you
- Three to five years of experience with Grand Central and Prelude, supporting Community Connect Epic maintenance and build support.
- In-depth knowledge of the software.
- Epic electronic health record certification in a key business area.
- Knowledge of developing strategic business plans.
- Ability to convey technical information to non-technical customers and translate end-user needs into technical requirements.
- Knowledge of the healthcare industry, healthcare information systems, and related practices.
- A bachelor's degree in healthcare, information technology, or a related field.
- Ability to maintain HIPAA compliance.
- Serve as the primary support contact for the assigned application area.
- Coordinate issues arising during the project for the assigned application area.
- Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software.
- Perform maintenance tasks, including error queues and reviews, and participate in the development, execution, and sign-off of system testing.
- Develop and maintain detailed documentation on system configurations and technical components.
- Identify potential system enhancement needs and introduce best-practice options for future-state workflows and processes.
- Identify issues affecting the assigned application area and other application teams and work to resolve them.
- Guide and create workflows, including designing, building, and testing the system.
- Analyze technical issues associated with the electronic health record.
- Identify and implement requested changes for the team.
- Serve as a liaison between end-user workflow needs and implementation staff.
- Maintain regular communication with electronic health record representatives and participate in weekly project team meetings.
- Work with electronic health record representatives, the organization's business community, and end users to ensure the system meets business needs.
- Participate in training and work with end users.
- Document troubleshooting activities and resolutions in the ticketing system.
- Hold weekly communications with team members regarding deliverable status, shared issues, end-user concerns, and upcoming milestones.
- Proven leadership capabilities, including a track record of creating and implementing innovative solutions for high-pressure organizational needs focused on customer service excellence.
The Wilshire Group is a healthcare consulting firm that helps hospitals, clinics, and medical facilities improve financial performance and operations by strategically applying Healthcare Information Technology. It specializes in Revenue Cycle Management and Epic Implementation to streamline billing, coding, claims, and other financial workflows. Consultants assess current workflows and IT setups and implement process changes and Epic configurations to achieve faster, error-reduced revenue cycles. Its goal is to deliver targeted business and IT improvements for healthcare organizations through project-based engagements and long-term consulting.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Los Angeles, California
Founded
2007
Get referred to The Wilshire Group
See people who can refer or advise you
Simplify's Take
What believers are saying
- April 2026 leadership elevation signals investment in scalable Revenue Integrity programs.
- June 2024 Trifecta adds underpayment and denial remediation demand as hospitals chase cash.
- September 2026 NAHRI presence strengthens pipeline with health-system revenue cycle executives.
What critics are saying
- Epic implementation work commoditizes before 2027, squeezing Wilshire’s consulting margins.
- Trifecta integration can distract leadership and dilute service quality across non-Epic client sites.
- AI-enabled analytics raises reimbursement and compliance errors that damage client trust and renewal rates.
What makes The Wilshire Group unique
- Wilshire’s June 2024 Trifecta acquisition expands non-Epic revenue cycle remediation capabilities.
- Jeremy Hung’s April 2026 promotion formalizes proprietary Revenue Integrity methods built over sixteen years.
- Wilshire’s August 2026 site highlights Epic integration, ROI tracking, and the NAHRI September symposium.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Remote Work Options
Company News
The Wilshire Group appoints Jeremy Hung as Director of Revenue Integrity Service Line, advancing next phase of program innovation. * The Wilshire Group LOS ANGELES, CA - APR. 28, 2026 - The Wilshire Group is pleased to announce the appointment of Jeremy Hung as Director of Revenue Integrity Service Line, marking a significant step forward in the firm's continued investment in scalable, high-impact Revenue Integrity (RI) program development. Jeremy brings over 16 years of experience with Wilshire and has been instrumental in shaping the firm's approach to Revenue Integrity - developing the frameworks, tools, and methodologies that now define how Wilshire delivers measurable value to its clients. Over the past several years, his work has focused on advancing the scalability of RI services and building proprietary solutions that support health systems in achieving sustainable, operationally integrated revenue performance. "Jeremy's appointment reflects both his longstanding contributions and the direction we are heading as a firm," said Gretchen Case, Founder and Managing Partner of The Wilshire Group. "We are seeing unprecedented demand for Revenue Integrity programs that are not only compliant, but operationally embedded, technologically enabled, and financially measurable. Jeremy has played a central role in building that capability." The Wilshire Group has been at the forefront of Revenue Integrity program design and operations for over a decade, combining deep operational expertise with advanced Epic system integration across the revenue cycle. The firm's structured approach - anchored by its proprietary (C) 8 Pillars of Revenue Integrity - enables organizations to assess, design, and scale RI programs across core, enablement, and sustainment functions. In parallel, Wilshire has developed advanced tools to quantify and track financial impact, including dynamic ROI measurement capabilities that allow organizations to clearly understand the value of RI initiatives over time. These tools are increasingly being leveraged by health systems to support executive decision-making, prioritize investments, and demonstrate sustained performance improvement. "Our focus is simple," said Jeremy Hung. "We help organizations move beyond reactive workflows to build proactive, integrated Revenue Integrity programs that are aligned with how care is delivered and how systems actually function. That means tighter coordination between operations, HIM, and IT; smarter use of Epic capabilities; and a clear line of sight into financial outcomes." As health systems continue to navigate post-implementation challenges, increasing regulatory complexity, and pressure on margins, Wilshire's approach emphasizes practical execution, collaboration, and long-term program maturity. The firm works closely with clients to implement solutions - not just identify them - ensuring that improvements are operationalized and sustained. This announcement also reflects Wilshire's broader commitment to expanding its Revenue Integrity service line, with ongoing investments in program design, automation strategies, and emerging technologies, including AI-enabled analytics. Gretchen Case and Jeremy Hung will be presenting at the upcoming NAHRI Revenue Integrity Symposium in Savannah this September and welcome the opportunity to connect with industry leaders to discuss evolving approaches to Revenue Integrity and share insights from recent client engagements. To learn more about Wilshire's Revenue Integrity services or to connect directly, please reach out to Gretchen Case or Jeremy Hung. About The Wilshire Group The Wilshire Group is a premier provider of end-to-end revenue cycle management solutions, offering comprehensive technical and consulting services to hospitals and health systems across the United States. With a focus on innovation, efficiency, and client satisfaction, the company helps healthcare organizations optimize their financial performance and navigate the complexities of the healthcare industry. Learn more at www.thewilshiregroup.net. Let's take your revenue cycle to the next level. Connect with The Wilshire Group to explore tailored RCM optimization strategies.
The Wilshire Group expands breadth and depth of revenue cycle services with acquisition of Trifecta Group.