Full-Time

Marketing Science Director

Posted on 5/9/2025

Critical Mass

Critical Mass

1,001-5,000 employees

Digital experience design and marketing agency

No salary listed

Senior, Expert

San Jose, CA, USA

Work from an office a minimum of 3 days a week.

Category
General Marketing
Growth & Marketing
Required Skills
Data Science
Marketing
Data Analysis
Connection
Connection
Connection
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Requirements
  • Advanced English level (At least B2+)
  • 10+ years in the marketing industry.
  • 5+ years in the online measurement industry managing teams.
  • Strong collaboration, project management, and team-building skills.
  • Extensive experience with the Adobe suite of marketing tools.
  • Knowledge in: Data Engineering, Data Science, and Business Management.
  • Excellent communication and presentation skills to a variety of audiences, including creative, tech, media, project management, account, and client teams.
  • Mentorship and management skills for team members.
  • Ability to distill large quantities of information into clear and concise insights to formulate actionable recommendations.
  • Ability to articulate ideas and concepts in visually interesting and compelling formats.
  • An understanding that each project and problem requires a fresh approach.
  • Proficiency in current issues and trends within the online marketing industry with an emphasis on emerging media and mobile platforms.
  • Technical knowledge of enterprise and marketing technology ecosystems, including: database systems, marketing and customer cloud and the ad-tech supply-chain.
  • Experience in leading an organization’s testing program, and expert knowledge of the market-leading platforms and their strengths and weaknesses.
  • Expert understanding of the media landscape, and extensive experience using data to assist in the creation and validation of media strategies and tactical plans.
  • Knowledge of traditional, digital, and search advertising and how it is planned and executed.
Responsibilities
  • Understand data, data management, data infrastructure, and marketing applications.
  • Proven team and project management skills including training and staff development.
  • Deliver complex projects involving multiple stages, components, and contributors in a timely manner.
  • Creatively solve problems, improve processes, and design methodically.
  • Build, manage, and mentor a high-performing team to deliver on client objectives.
  • Work with clients to understand business objectives and translate them into a meaningful data strategy and opportunities for advancing client work.
  • Communicate complex analytics concepts to clients and stakeholders in a clear and concise manner; and provide recommendations for action and advancement.
  • Collaborate with the global Marketing Science leads to solve discipline challenges.
  • Support local office leadership to help build and grow the Marketing Science discipline.
  • Draw out the best, in terms of insights and thinking, from a group of more junior analysts.
  • Propose compelling, evidence-based theories that explain trends in metrics.
  • Work closely with the rest of the MKS and account teams to understand the business context of the account.
  • Organize the team and coordinate its processes to ensure maximum quality of deliverables.
  • Represent our discipline, data and insights to wider teams.
Desired Qualifications
  • Ability to creatively solve problems and improve processes.
  • An understanding that each project and problem requires a fresh approach.

Critical Mass is a digital experience design agency that creates engaging digital solutions for clients in various industries, including automotive, finance, healthcare, and retail. The company offers services such as website design and development, digital marketing campaigns, social media management, and data analytics. Their approach focuses on simplifying complex digital challenges to deliver user-friendly solutions tailored to each client's needs. Critical Mass differentiates itself through its collaborative method, working closely with clients to co-create impactful solutions and leveraging creative partnerships and brand collaborations. The company's goal is to foster creativity and innovation, not only through their client work but also by nurturing new talent in the industry with programs like the Critical Mass Artist In Residence (CM AIR) and Trailhead.

Company Size

1,001-5,000

Company Stage

M&A

Total Funding

$238K

Headquarters

Calgary, Canada

Founded

1996

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for personalized digital experiences boosts Critical Mass's core services.
  • The rise of e-commerce aligns with Critical Mass's expertise in digital identity solutions.
  • Growing digital ad expenditure in Canada expands the market for Critical Mass's services.

What critics are saying

  • Emerging digital agencies in Canada threaten Critical Mass's market share.
  • Rebranding with BlackSquare may misalign with Diageo's brand vision, affecting collaborations.
  • Public health disinformation focus may attract scrutiny, impacting reputation in studied regions.

What makes Critical Mass unique

  • Critical Mass excels in advanced UX design and data analytics.
  • The company specializes in voice interface design and AI-driven customer interactions.
  • Critical Mass offers integrated marketing communications and omnichannel strategies.

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Benefits

Professional Development Spending Account that can be used for conferences, courses, subscriptions, books

Competitive pay and benefits

Match charitable donations up to $100USD

Flexible, reasonable work-from-home arrangements whenever possible

Company News

Muse by Clio
Sep 13th, 2023
This Car Prototype Addresses the Dangers of 'Driving While Black'

The Courageous Conversation Global Foundation worked with Goodby Silverstein & Partners, Critical Mass and The Mill to develop a prototype for such a car.

PRWeb
Jul 1st, 2022
Designrush Recognizes The Best Canadian Digital Marketing Companies In...

According to Statista, Canada is one of the largest advertising markets globally. Their digital ad expenditure is expected to increase from CAD 8.45 billion to over CAD 12 billion in just four years. In honor of Canada Day, DesignRush, a B2B marketplace connecting businesses with agencies, recognizes the best digital marketing companies in Canada that help organizations target and convert their online audiences successfully

BlackSquare
Jun 1st, 2022
BlackSquare Inc. partners with Critical Mass, Inc.

This rebrand has been the result of a strong ongoing partnership between BlackSquare and Diageo, and in close collaboration with the talented team from Critical Mass that was responsible for the striking new design.

Oxus Society
Dec 13th, 2021
Critical Mass, Inc. launched research report on Dec 13th 21'.

On December 13, 2021, The Critical Mass (TCM) released a new research report, “Contaminated Trust: Public Health Disinformation and Its Societal Impacts in Georgia, Kazakhstan and Ukraine,” which provides front-line perspectives on how medical disinformation impacts healthcare decision-making in Georgia, Kazakhstan, and Ukraine.

Campaign Live
Oct 20th, 2021
Critical Mass, Inc. launches artist-in-residence program

Digital experience agency Critical Mass has partnered with visual artist Shantell Martin to launch an artist-in-residence program.