Learning Associate

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.

As a member of the Higher Education sales team, a Learning Associate will plan, organize, and implement selling strategies for a defined print and digital product set to achieve established sales targets and goals within assigned open sales territories within a region. Sales activities will be conducted primarily from their home office, with limited travel required to close sales and attend internal meetings. A Learning Associate will build relationships with decision makers, represent and promote assigned Cengage Learning products to customers, and provide post-sales support as needed to drive sell-through, digital activations and usage within their open territory assignments.

What you'll do here:

Plan, organize, and prioritize sales strategies to achieve established sales targets:

• Develop and maintain a Territory Plan for the assigned open territories applying sales tools and resources including the sales force CRM (Salesforce)
• Work with other sales personnel (e.g. Customer Growth Specialist and Account Relationship Manager) to achieve open territory and regional sales goals
• Participate in the planning process to develop fully advised District Business Plans to prioritize and improve the use of team resources
• Develop and follow through on daily plans to optimize sales potential within each open territory

Represent and promote Cengage products to all customers to achieve or exceed sales targets:

• Prospect, qualify, and close sales by phone, email contact, and technology demonstrations
• Sell Cengage Unlimited and Online Learning Products
• Ability to advance sales calls and manage relationships with key decision makers

Manage communications and reporting:

• Exhibit proficient use of technology communication tools
• Update and maintain our CRM (Salesforce)
• Report to the District Manager as required
• Fulfill team support roles as required
• Communicate & coordinate optimally as required with other sales personnel

Skills you will need here:

Required

• Highly flexible and adaptable to change
• Driven to succeed
• Strong listening skills; ability to work well with both external and internal customers
• Strong presentation skills
• Comfortable applying technology in performing routine job tasks and for product demonstration purposes
• Outstanding organizational and time management skills
• Proficiency in PC and Microsoft Office applications

Preferred

• BA or BS degree strongly preferred
• At least two (2) years of successful sales (or customer interaction) experience
• Direct sales, marketing or editorial experience
• Prior publishing sales experience
• Experience working with digital sales products/applications and contact management systems, such as Salesforce

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected] or at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$33,100.00 - $43,000.00 USD