Assistant Director of Food & Beverage

Job Description

Summary of Responsibilities:

Reporting to the Director of F&B, responsibilities and essential job functions include but are not limited to the following:

- To supervise the function of all F&B colleagues, facilities and financial performance to ensure maximum departmental profit and cost efficiency is achieved.

- To manage yearly the pre-opening, opening, running and closing of all Banqueting events at the same high level of standard as our regular outlets.

- To control and analyze, on an on-going basis, in order to optimize the following: quality levels of products and service, guest satisfaction, quality measurements (such as LQA & Fairmont Benchmarks), merchandising and marketing, financial performance and hygiene and cleanliness.

- To coordinate and supervise the preparation, presentation and service of food and beverage products to ensure the highest quality at all times.

- To keep an up-to-date standard recipe file for F&B items to include sales history, sales mix, actual costs, potential costs, par stock and production time.

- To ensure maintenance and programming of all F&B systems.

- To ensure that all hardware is operational and updated.

- To organize annual maintenance of the contingency systems that support IT&T equipment and systems.

- Identify F&B technology trends that might be suitable and appropriate for the operation.

- To participate in public relation activities or promotional activities designed at enhancing the image and profitability of the food and beverage department of the hotel.

- To work with Sales and Public Relations to manage the roll out of the annual promotional schedule and to create additional programs or promotions to improve the profitability and image of the F&B operation.

- To encourage usage of social media for F&B brand awareness, guest feedback and increased revenues and assess outcome.

- To monitor and analyze the competitors’ operations in order to assess their activities and trends and to ensure that we keep getting better to keep us the best.

- To review and analyze market trends globally and locally in order to keep up to date in our operation.

Technical Skills:

- Excellent knowledge of all aspects of F&B Operations, including Banqueting, Restaurant and Bar Management, In Room Dining, Culinary and Stewarding.

- Ability to operate multi-functional banqueting space with Starlight Ballroom and 12 meeting rooms.

-  Ability to assemble, analyze, understand integrated spreadsheets, and complex information.

- Prioritization and organizational skills necessary to meet deadlines and project execution.

- Experience in developing strategic business and/or Food and Beverage plans.

- Knowledge in Food and Beverage budget preparation, profit and loss statement analysis and forecasting.

- Strong background on Food and Beverage cost control and technical knowledge.

- Experience in dealing with a multi-cultural environment and people oriented.

- Excellent leadership, organizational, planning, decision-making and analytical skills

- Ability to handle pressure in a fast-paced environment.

- Able to facilitate change in the working environment for continuous improvement

Qualifications

Qualifications:

- Previous Food & Beverage experience in a senior leadership role required

- Minimum 5 years of experience in Food & Beverage management experience in a 5-star luxury hotel

- Fine dining & Banqueting experience is preferred

- Computer literate in Microsoft Window applications required

- Strong interpersonal and problem-solving abilities

- Highly responsible & reliable

- Ability to work well under pressure in a fast-paced environment

- Ability to work cohesively as part of a team

- Ability to focus attention on guest needs, remaining calm and courteous at all times