Sales Coordinator

Job Description

What you’ll do… 

• Create company and contact profiles in Dynamics 

• Create flyers and update sales collateral 

• Help cover the phones and support client tours and entertainment 

• Manage sales reservation requests 

• Assist VIP guest room allocation and amenities 

• Process Housekeeping and Maintenance work orders via Knowcross 

• Help maintain databases and assist with research 

• Order beverages, snacks and food items for The Apartment pantry 

• Order and maintain Apartment stationary stock 

• Manage and develop new and existing Sales and Apartment SOP's 

• Meet and Greet Apartment guests and be the on-site in-person contact for meetings 

• Ensure The Apartment is always show ready and presentable 

• Use Opera and ihotelier, and liaise with Travel Click to load rates 

• Achieve set goals and KPO's 

• Build ihotelier group booking links 

• Build and Maintain groups in Opera 

• Work with the Front Desk team on group check-ins, room drops and operational logistics 

• Build blocks in Opera, send proposals and contracts, create and close PM's 

• Create and distribute weekly M&E and Sales Strat reports, BEO's, Group Memo's and Site Alerts 

• Process deposits, billing and invoices 

• Liaise with clients on final numbers, billing, logistics and rooming lists 

• Coordinate Commissions with the Finance team 

• Work with our R&B partners on breakfast and lunch orders for groups and meetings guests. 

Qualifications

What we’re looking for… 

• You’re an Opera wiz. 

• You execute. You get things done. 

• You are scarily organized and neat 

• Ability to learn quickly and adapt to The Hoxton’s unique culture. 

• You’re a natural host and can make guests and team members feel at home in our hotel. 

• You take ownership of issues, solve problems and make effective decisions within a team. 

• You work positively and collaboratively to achieve the highest standards of delivery at work. 

• A balance between a methodical and process-driven approach and flexibility and creativity when it comes to meeting deadlines and finding solutions. 

• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the 

night. 

• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. 

• Ability to work positively and collaboratively to achieve the highest standards of delivery at work. 

• You're humble and open to ideas. We leave our egos at the door and help get shit done. 

• You’re up for doing things differently and trying (almost) everything once. 

• You want to be part of a team that works hard, supports each other and has fun along the way. 

What’s in it for you… 

• You’ll work for an organization committed to not just building new hotels but 

also a global organization. 

• The opportunity to challenge the norm and work in an environment that is both creative and rewarding. 

• The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture. 

• Opportunity to grow with an exciting business and be part of a team who are passionate about everything they do. 

• Receive a competitive package with opportunity for career development. 

• Excellent discounts across the entire Ennismore family for you and your nearest and dearest (even after you leave).