Senior Quality Assurance Engineer

About Telgorithm: Telgorithmis a cutting edge messaging API provider specializing in 10DLC text messaging. We enable software providers to send high-volume business text messages at the highest delivery rates in the industry, 99%+ on average. Telgorithm combines timely customer support, expert-level messaging compliance guidance and patent-pending technology that proactively and automatically manages business’ Carrier rate limits for the most effective 10DLC API experience. Say goodbye to compliance rejections, error codes and poor deliverability causing your customers’ complaints to pile up. Telgorithm allows software and application providers to successfully send compliant 10DLC messages by the millions daily. To learn more, visit www.telgorithm.com. 

About Us: Telgorithm was founded on the principles of transparency, customer experience, responsibility, education, and empathy. Our team is committed to providing our customers with the guidance and support needed to be successful in the evolving A2P landscape. We’re growing quickly and looking for team members that are committed to contributing to our mission of changing the A2P 10DLC ecosystem for the better. 

When faced with challenges, we seek out creative solutions and workarounds. As a startup, our work and team are fast-paced; we’re extremely collaborative yet unafraid to make decisions and change course later if needed. If you thrive as a both a team player and an individual contributor, are interested in solving problems, and motivated to make the world of telecom more fun – Telgorithm might be the company for you.

The Role: Telgorithm is looking to hire a Senior QA Engineer who will be responsible for designing and executing comprehensive test strategies to ensure the reliability, performance, and security of our API endpoints. They will work closely with the development team to identify risks, automate testing processes, and drive continuous improvement in the quality of our API products. 

Location and Language: This is a remote position for which we are accepting applicants in Europe and nearby time zones with preference for candidates in: the European Union (excluding Germany), Georgia, Armenia, and the United Arab Emirates. All candidates must be able to provide proof of identity and work authorization to work as a contractor in their country of residence. Telgorithm is based in the United States and English is the primary language used at work. Proficiency with Russian is a must have because we have a Russian-speaking development team. 

What you’ll do

• First Week: Our onboarding is pretty self-directed, so you’ll need to be independent from Day One. To start, you’ll set up time to get to know our remote, distributed team. You’ll begin familiarizing yourself with Telgorithm’s business goals, our product, and our industry (including the complex compliance and regulatory environment). 
• First Month: You will collaborate with development team to understand project requirements and identify potential risks or challenges, participate in requirements gathering sessions. You will identify, document, and track defects, working closely with developers to resolve issues.
• First Six Months: You will develop, implement, and maintain comprehensive test plans, cases, and scripts. You will perform functional, integration, regression, and performance testing of a Telgorithm messaging application, ensure API integrations function seamlessly by designing and executing detailed API testing. You will automate test processes using tools and frameworks to improve efficiency and reliability in testing workflows. You will provide detailed reports on testing progress, coverage, and outcomes, ensuring stakeholders are informed. You will maintain existed and develop new Automation tests using Playwright (Typescript).
• First Year: You’ll help build a product that solves must-have needs, driving up new logo sales and successfully securing renewals based on value delivered to end-users. You’ll position yourself to continue to evolve with the company, we’re a small startup that experiences rapid and frequent change. Get ready!

What you’ll bring

• You have experience in functional testing
• You have experience in testing API services and using tools such as Postman and similar
• You have experience with writing various SQL queries
• You have a deep understanding of software testing principles and methodologies
• You have practical experience with Cypress or Playwright (Typescript) or readiness to switch to this tool
• You are able to independently isolate defect and provide clear descriptions to the development team
• You'll stand out if you have experience with load testing

Join Our Team:

Being human isn’t about checking every box on a list. It’s about the experiences we have, the people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together.

What We Offer:

Joining our team isn’t a job switch, it’s a career accelerator. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Fully remote work arrangement
• Flexible time off; including paid vacation and sick leave
• Employee stock options

Telgorithm is proud to be an equal opportunity employer. We truly believe that the intersection of our individual differences help to create a better workplace, a better product, and a better world. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

Telgorithm does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.

Hiring Scams Are on the Rise

Please be aware of false email domains, solicitations, or employment offers from suspicious sources. Please note that employment offers and any requests for information will always be made by a Telgorithm employee with an @telgorithm.com email address. All legitimate job openings are posted on our careers page at https://job-boards.greenhouse.io/telgorithm. 

Telgorithm never asks job seekers to make any payment as part of the recruiting process. If you have any questions or concerns about the authenticity of the Telgorithm recruitment process or an offer that you have received, please contact us by email at [email protected]. 

If you have provided monies or other sensitive personal information and suspect you are the victim of fraud, please contact your local authorities or the Federal Trade Commission at 1-877-382-4357 or online at ftc.gov/complaint.