Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees’ passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Business Development Manager

Introduction To The Team:

Travel Partnerships and Media helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions.

Make An Impact!

The Business Development Manager grows the portfolio of accounts by managing them directly or contributing to deepening those partnerships. Analyzes business and operational performance to find opportunities for optimization. Handles service delivery for active accounts, communicating technical and operational impacts as needed. Ensures execution of account strategies and shares best practices across teams and regions.

In this Role You Will:

• Assist in creating opportunities (e.g., progress meetings, fact-finding/exploratory meetings) to build customers account

• Build relationships with customers account team, including key buyers/decision makers

• Understand and reports a customer’s business issues through appropriate organization channels

• Recommend products, services, and insights that meet customers needs

• Acquire a good understanding of how the department operates and fits into the larger organization

• Demonstrate awareness of the policies, practices, trends, and information (including competitor) that impact the organization and its customers

• Demonstrate good understanding of the financial impact of decisions/solutions on the organization and its customers

• Document components of a business case for change at the direction of more senior colleagues as needed

• Acquire and maintains a working knowledge of financial data and the company’s standard contract terms and conditions by reading product literature, contracts, and asking questions of peers

• Learn when to partner with legal resources to modify or adjust standard contract terms

• Learn the contract negotiation process and how to complete contractual arrangements

• Exchange nuanced information to build consensus

• Handle key objections with ease and proactively seeks help from a manager when needed to address areas of difference and ensure agreements among all parties

• Conduct straightforward cost, benefit, and risk analyses of possible solutions and the implications not reaching an agreement

• Identify and actively engages stakeholders in decision making and strategies to benefit account and organization. Closes deals effectively

• Understand standard offerings and major areas of expertise

• Build a working knowledge of products, technologies, offerings, etc., within scope of responsibility.

• Develop an understanding of competitors’ standard products and services

• Demonstrate insightful application of products, technologies, and offerings to account

• Demonstrate the importance of maintaining ongoing business relationships with colleagues and external customers

• Strategically build relationships to support total portfolio and organization needs

• Develop understanding of customer’s* industry and competitive market

• Attend meetings with customers to understand needs and expectations

• Learn the metrics to assess the performance of products, services, and solutions against customers needs/expectations
  Develops key value proposition statements, case studies, etc., to demonstrate the value of the company’s products, services, and solutions

Experience and Qualifications:

• This role requires a min 3 years of sales experience, Media Sales, travel industry or related field; or equivalent related professional experience and BA/BS degree or equivalent

• Demonstrated media sales experience is essential; and a passion for the travel industry is desirable.  Regional DMO (Destination Management Organization) knowledge is a plus

• Strong understanding of the specific travel verticals (DMO and Attractions) and digital and social media landscape

• History of meeting or exceeding revenue targets

• Ability to effectively pitch and influence at C management level

• Effectively analyze partner needs and identify creative solutions

• Demonstrated ability to optimize revenue gains for Media Solutions

• Proven ability in consultative selling

• Travel is required, valid passport highly recommended

• Someone who thrives in face paced environment and embraces a growth mindset

• Proficiency in English + local language of the market(s) where applicable

• Travel and/or Destination Management Organization Experience Preferred

• Effective communicator

• Proficient in sales techniques

• Portfolio management, relationship account management, upselling, and cross-selling

#LI-EE1

The total cash range (inclusive of base salary and variable incentive target) for this position in NYC is $102,500 to $143,500. Employees in this role have the potential to increase their pay up to $164,000 based on ongoing, demonstrated, and sustained performance in the role. Incentive plan performance above target will also earn more than the incentive target compensation amount.

The total cash range for this position in Boston is $102,500.00 to $143,500.00. Employees in this role have the potential to increase their pay up to $164,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group’s family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 to confirm work authorization.