Full-Time

Technical Support Associate Mandarin Speaking

Posted on 5/27/2024

ChowBus

ChowBus

51-200 employees

Asian food delivery from local restaurants

Consumer Goods

Junior

Cambridge, MA, USA

Requirements
  • Bilingual proficiency in English and Mandarin
  • 1+ years of relevant experience
  • Prior startup experience
  • Bachelor’s degree in a related field
  • Valid driver’s license and access to a vehicle
Responsibilities
  • Install, configure, and train restaurant staff on Chowbus products
  • Respond to and resolve incoming calls, chats, tickets, and cases
  • Collect and solve feedback from restaurant partners and customers
  • Communicate with restaurants to understand their needs
  • Collaborate with local team to ensure growth and profitability of restaurant technology solutions

Chowbus is an excellent place to work because it not only plays a pivotal role in promoting independent local Asian restaurants but also enhances accessibility to authentic ethnic cuisine through advanced restaurant technology solutions. Employees at Chowbus contribute to a transparent and empowering platform that supports small businesses, fostering a culture of innovation and community-centric values in the foodservice and delivery industry.

Company Stage

Series D

Total Funding

$74.6M

Headquarters

Chicago, Illinois

Founded

2016

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

5%

2 year growth

-3%
INACTIVE