Senior Software Engineering Technical Analyst

Ribbon Communications Operating Company Inc. seeks Software Engineering Sr. Technical Analyst in Westford, MA. Responsible for the design and development of new features and software maintenance of Ribbon Session Border Controller family of products. Collaborating with Ribbon Systems Engineering and Product Line Management teams to gather product requirements, analyze and create functional specifications for new software capabilities. Producing detailed design specifications for new features and software modules. Responsible for building and executing the Feature Integration Test Plan for new Ribbon SBC features and handling Ribbon SBC sustaining. Following Ribbon Software Design and Code review process. Technical Documentation for new features and modules. The Ribbon Session Border Controller (SBC) product portfolio includes hardware-based options such as SBC 5400 and SBC 7000, virtualized Software Edition (SWe) and Containerized Edition (CNe). The micro-services SBC architecture enables secure real-time communications in multiple virtual and cloud platforms such as OpenStack, Red Hat OCP, and AWS. The software-only SBC features the same code base, resiliency, media processing, and security technology found in Ribbon’s SBC 5400 and SBC 7000 appliances, adapted for resilient and efficient deployment in virtual and cloud environments.

Job Requirements: Requires a Bachelor’s or Master’s degree in Computer Information Systems, Computer Engineering, Software Engineering, or related field. Experience is required (3 years with Bachelor’s degree or 1 year with Master’s degree). Must have experience in each of the following skills: Linux development environment. Programming Languages: C/C++. VoIP Protocols: SIP, RTP and RTCP. Scripting language. Computer Networking: OSI model, TCP/IP model. Databases: MySQL/Oracle. Source code management system. Understanding of the microservices architecture. Experience with complex software development problems of diverse scope where analysis requires in-depth evaluation of variable factors.

Salary: $131,082-$139,200 per year

How to apply: To apply, please visit Ribboncommunications.com/careers

Job Tracking ID: REQ-2025-2700

Please Note:

'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'

US Citizens and all other parties authorized to work in the US are encouraged to apply.