Manager – Fraud Data Design & Integration

What’s the Opportunity

With RBC products and services are constantly evolving, the Data Design & Integration team ensures that we’re on top of new changes in the fraud data pipeline. Our work enables Fraud DSA teams to quickly integrate new data feeds for various analytics use cases and to enhance RBC’s fraud detection capabilities. You will contribute to the design, planning, and successful delivery of fraud data requirements on business and Fraud-led initiatives, representing the collective interests of Fraud Data Science and Analytics (DSA). You will work closely with Fraud Strategy, Operations Transformation, and Fraud Technology teams to align on Fraud’s data strategy.

What will you do?

• Manage project risks, issues, questions, and decisions related to data requirements, ensuring proper steps are taken to mitigate, escalate, and communicate detailed updates to Senior Manager and other Fraud authorities
• Work closely with DSA’s Detection, Data Science, and Research & Analytics stakeholders to ensure Analytics, Machine Learning, and Reporting needs are met by projects’ data requirements
• Collaborate with the Strategy, Operations, IT, and other functional teams from across the bank on project brainstorming and prioritization exercises, provide business recommendations and translate priorities into project requirements
• Contribute to and review project documents, ensuring alignment between Business, Strategic, and Fraud data requirements, and contribute to successful project delivery by managing priorities, timelines, dependencies, critical paths and solution design
• Contribute to project data design and planning, create and execute project test plans for Fraud DSA use cases, and contribute to launch playbooks
• Support the project during post-launch warranty, ensuring a seamless transition to end users, identification and resolution of production issues during warranty period, tracking of issues and follow-up
• Understand bank-wide data and how it is utilized in the Fraud Detection ecosystem to combat fraudulent behaviours

What do you need to succeed?

Must-have

• 2+ years’ experience working with data, working with SQL, DB2 or Teradata
• Experience as part of a project team, interacting with end-users, BSAs, and developers to capture data requirements
• Experience performing data and gap analysis to identify gaps in requirements and solution designs
• Strong collaboration skills to establish best practices, identify optimal technical solutions and data structure
• Strong critical thinking and analytical skills with the ability to solve complex problems
• Familiarity with technology infrastructure (relational databases, how data flows, cloud infrastructure, etc.)
• Proven communication and negotiation skills, including the ability to effectively make recommendations to technical and non-technical audiences
• Excellent time management skills and demonstrated ability to prioritize workload
• Strong understanding of Agile Project Management and familiarity with Business Process & Data Modelling

Nice-to-have

• Experience designing use cases, test cases, and data flow diagrams
• Familiarity with DB2 and Hadoop data architecture
• Experience with Software Development Life Cycle
• Understanding of Kafka, ElasticSearch, and big data models
• Understanding of fraud analytics (fraud detection, ML models, Tableau reporting)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to take on progressively greater accountabilities

Job Skills

Business Oriented, Change Management, Communication, Data Analysis, Group Problem Solving, Project Administration, Time Management, Waterfall Model

Additional Job Details

YORK MILLS CENTRE, 36 YORK MILLS RD:TORONTOTORONTOCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2025-03-062025-03-20

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above