Creative Account Lead @ PMG

We are PMG

Named Ad Age Best Places to Work for 10 years in a row and Fast Company Best Workplaces for Innovators since 2022, PMG is a global independent marketing services and technology company that seeks to inspire people and brands that anything is possible. Driven by shared success, PMG leverages business strategy and transformation, creative, media, and insights—as well as its proprietary operating system, Alli—to deliver cutting-edge digital solutions and innovative media strategies.

Our team comprises over 900 employees globally, and our work for ambitious brands like Apple, Nike, Sephora, Experian, Therabody, Best Western Hotels & Resorts, Creed Fragrances, BNY, Intuit, CKE Restaurants, Travelex, and Whole Foods spans 85+ countries.

Who You'll Be Working With

At PMG, our Creative Account team is where strategy meets execution, ensuring that creative ideas don’t just look great—but also connect with audiences, tell compelling stories, and drive meaningful business results. We work across digital, social, video, and experiential platforms, blending insight, innovation, and seamless execution to help brands stand out in an increasingly crowded marketplace.

You’ll collaborate with creative directors, strategists, media planners, producers, and brand partners, acting as the key liaison between client objectives and creative execution. Whether it’s shaping campaign roadmaps, managing creative workflows, or leading client discussions, you’ll be instrumental in ensuring projects run smoothly, creative solutions align with business goals, and teams stay in sync from ideation to final delivery.

Beyond managing timelines and deliverables, you’ll have the opportunity to shape creative strategies, refine internal processes, and identify new ways to elevate brand storytelling. At PMG, we don’t just follow industry trends—we push creative boundaries, leveraging emerging platforms, cultural insights, and the latest technology to help brands stay ahead.

As a Creative Account Lead, if you’re passionate about turning creative vision into reality, fostering strong client relationships, and driving seamless collaboration between teams, this is the place to make an impact.

What You'll Be Doing

Help shape and deliver creative work that not only meets but elevates our clients’ business and brand objectives.
Build and nurture strong client relationships by understanding their unique brand, target audience, and marketing goals—becoming a trusted partner in their success.
Stay on top of industry trends, emerging technologies, and cultural shifts, bringing fresh insights that drive innovative creative solutions.
Keep creative and strategy teams aligned by leading meeting agendas, capturing key takeaways, and ensuring next steps are clear and actionable.
Take a proactive role in client communication, ensuring their needs are prioritized, expectations are managed, and collaboration is seamless.
Gain hands-on experience in how PMG scopes and staffs new creative opportunities by engaging in the proposal process and understanding how projects take shape.
Collaborate with external agencies and partners to support our clients’ evolving business needs, ensuring a cohesive and strategic approach.
Actively seek opportunities to grow existing client relationships while exploring new business opportunities that align with PMG’s creative expertise.
Take ownership of complex challenges, working toward thoughtful and effective resolutions that strengthen both client trust and team collaboration.

What You'll Bring

5+ years of experience in creative account management, with a bachelor’s degree or equivalent work experience.
Proven ability to lead the day-to-day management of creative projects, ensuring alignment with client goals, timelines, and brand standards.
Experience serving as the primary point of contact across creative teams and client partners, fostering strong, solution-oriented relationships.
Adept at managing complex workflows and creative feedback across multiple work-streams, balancing priorities with clarity and confidence.
Deep understanding of creative production processes, with the ability to identify and mitigate risks before they impact delivery.
Skilled in translating client needs into actionable next steps and ensuring creative excellence is upheld throughout the project lifecycle.
A proactive, resourceful mindset with a passion for championing great work and supporting team collaboration.
A commitment to curiosity and adaptability as a Continual Learner, staying at the forefront of media innovation while prioritizing client success with a Customer-Focused mindset that seeks opportunities to deliver meaningful value.
A dedication to People-Focused leadership, fostering collaboration, innovation, and professional growth by Leading by Example and nurturing strong relationships that empower others to excel.

What We Offer

Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
Parental Leave: We provide paid parental leave to support your family during important life events.
Retirement & Pension Plans: Plan for your future with competitive retirement or pension programs, including contribution matching.
Fertility and Family Support: Access fertility benefits for all team members and their spouses.
Healthcare: Coverage and support for everyday medical expenses and routine care, tailored by geography.
Pet Insurance: Protect your pet's health and your finances.
Lifestyle Spending Accounts: Enjoy 100% company-funded accounts to promote healthy habits and well-being.
Commuter Benefits: Access support for travel and commuting needs, where available.
Annual Bonus: All employees are eligible for an annual bonus.
Volunteering Opportunities: Receive 8 give-back hours to volunteer in your local communities.
AI Enterprise License: Access AI Enterprise accounts and participate in weekly AI training sessions to empower and ensure AI safety.

Benefits vary by country, location, and geography to reflect local laws, norms, and expectations.

What Sets Us Apart

Being part of PMG means joining a company culture that’s unmatched in digital. We're dedicated to working hard to serve our employees and clients, delivering value, results, and innovation—which often requires true grit and agility. We believe in taking care of ourselves and each other to continuously improve in every way.

In alignment with our core values to be inclusive and always change for the better, PMG is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer. We believe that we only change for the better by bringing diverse perspectives to our company. PMG recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Creative Account Lead

PMG

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