Full-Time

Enrollment Coordinator

Remote

Posted on 11/16/2024

Ophelia

Ophelia

201-500 employees

Provides medication-assisted treatment for opioid dependence

Social Impact
Healthcare

Compensation Overview

$45k - $48kAnnually

Entry, Junior, Mid

Remote in USA

Fully remote position; being located in New York City is a plus.

Category
Customer Support
Customer Success & Support
Responsibilities
  • Complete consultation calls with prospective Ophelia patients who are interested in getting started with our program
  • Directly engage with prospective patients to guide and help them however needed. The Enrollment Team shepherds patients through their first steps into our program, and the Enrollment Coordinator is core to that effort.
  • Reengage prospective patients who may have fallen out of contact: our goal is to ensure that no one is left behind!

Ophelia provides medication-assisted treatment (MAT) for individuals dealing with opioid dependence. Their approach focuses on helping patients manage cravings and withdrawal symptoms through scientifically-backed treatments, which are designed to be more private and convenient than traditional rehab methods. Ophelia differentiates itself from competitors by offering a modern, patient-centric model that emphasizes discretion and empowerment, allowing patients to make informed choices about their treatment. The company's goal is to reduce the stigma surrounding drug rehabilitation and to provide effective alternatives that cater to a diverse clientele, particularly those under 50 who are at higher risk of opioid overdose.

Company Stage

Series B

Total Funding

$65.9M

Headquarters

Philadelphia, Pennsylvania

Founded

2020

Growth & Insights
Headcount

6 month growth

28%

1 year growth

41%

2 year growth

29%
Simplify Jobs

Simplify's Take

What believers are saying

  • Ophelia's recent $50 million Series B funding round, led by Tiger Global, positions the company for national expansion and integration with additional payors and partners.
  • The company's collaboration with Highmark Wholecare and MVP Healthcare expands access to life-saving MAT for over 600,000 people, highlighting its growth potential.
  • Ophelia's leadership team, with new hires from Babylon Health and Omada Health, brings deep experience in value-based care and chronic condition management, enhancing its strategic capabilities.

What critics are saying

  • The competitive landscape for telehealth-based OUD treatment is growing, requiring Ophelia to continuously innovate to maintain its edge.
  • Dependence on temporary DEA telemedicine flexibilities could pose a risk if regulations become more restrictive, impacting Ophelia's service delivery model.

What makes Ophelia unique

  • Ophelia's virtual-first model for opioid use disorder (OUD) treatment sets it apart by removing geographical and logistical barriers, unlike traditional in-person treatment centers.
  • Being designated as Pennsylvania's first virtual-first Center of Excellence (COE) underscores Ophelia's commitment to high standards in evidence-based treatment.
  • Ophelia's partnerships with major health insurers like Highmark Wholecare and MVP Healthcare ensure broader access to medication-assisted treatment (MAT), a critical differentiator in the OUD treatment landscape.

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