Quality Assurance Engineer

Career Opportunity

Role Title

Quality Assurance Engineer

Purpose of role

This position is responsible for ensuring (through the application of manual and automated techniques) that changes to workflow, business, product rules and administrative systems, function correctly and do not adversely affect the existing business environment. This position is also responsible for system and procedural training for the business community on new or upgraded systems and for providing ongoing support to Foresters Operations.

Job Description

Key Responsibilities

Automated Testing and DevOps:

• Design, develop and execute Automated as well as Performance test scripts
• Conduct peer review of automation test scripts and provide corrective actions
• Work with the DevOps team to incorporate test scripts into the CICD pipelines
• Provide input into the design, creation and maintenance of our Test Automation Framework and Automation guidelines
• Provide and review effort estimates for the automation of Test Cases
• Work with project teams and/or business subject matter experts to identify test cases suitable for Test Automation
• Identify, analyze, track and manage detected automation system/program errors
• Stay up to date with automated scripting practices, automated tools and DevOPs practices
• Report automation development statuses and findings to the Test Automation Lead and/or project team
• Ensure that project requirements are met by applying Web, API and Mobile Automation Testing techniques
• Optimize Test automation scripts to reduce technical debt and improve their performance

Manual Testing:

• Review test plans, test scenarios and test cases with team members to ensure sufficient test coverage
• Generate and maintain test documentation (test plan, test scenarios/cases, Test data and defects)
• Coordinate and execute tests for testing phases (Unit Testing, Functional,System Integration and Regression), ensuring project adherence to testing standards, methodologies and tool usage
• Work closely with Project Managers/Project Architects/Business Analysts/Business Systems Analysts/IT Security SMEs/Business Subject Matter Experts to ensure that detected system errors are resolved
• Maintain up-to-date business, system and testing knowledge across all Foresters products, processes and systems, through research of business and systems documentation, liaising with peers, IT staff, business experts and formal training courses and seminars
• Ability to review and understand documentation in order to validate the business requirements
• Report test status and findings to QA Lead or Test Automation Lead and/or project team
• Adhere to Foresters security standards, our IT Policies and procedures during solution implementation and support
• Report security incidents as per the Foresters Information Security Incident Management Standard

Key Qualifications

Automated Testing and DevOps:

• 3-5 years of Insurance business experience OR 3-5 years experience testing applications(mainframe, client-server, web based, mobile) in similar organizations to Foresters Financial (Life Insurance, Financial Institution, etc.)
• 2+ years of Test Automation experience
• Hands-on experience or working knowledge of Web, API, and Mobile Automation testing
• Strong hands-on experience with Playwright using TypeScript for automation
• Hands-on experience integrating automated scripts into CI/CD pipelines in Azure DevOps (ADO)
• Ability to leverage GitHub Copilot or similar AI-assisted coding tools to improve productivity
• Hands-on experience or working knowledge of Performance testing using JMeter
• Experience or working knowledge of Test-Driven Development (TDD) or Behavior Driven Development (BDD)
• Experience working on Agile and Waterfall projects
• Hands-on experience of integrated development environments, such as VS Code, IntelliJ, Eclipse
• Hands-on experience or working knowledge of Extract, Transform & Load (ETL) Testing
• API Testing experience or knowledge on how this can be accomplished using Postman
• Hands-on experience or working knowledge of automated mobile testing
• Working knowledge or experience using a software version control system, such as GitHub
• Intermediate SQL skills to identify and modify test data for test cases
• Understanding of different Operating Systems such as Linux, Windows, and containerization such as Docker
• Good debugging skills to troubleshoot and fix issues identified during the automation process

Manual Testing:

• Ability to learn and be conversant with the Development Life Cycle, Quality Engineering techniques and the Automation frameworks used at Foresters
• Experience generating/maintaining test conditions/cases from requirements, design specifications and exploratory methods
• Strong analytical, reasoning and problem-solving abilities along with appropriate escalation skills
• Possesses strong Windows, Web, Mainframe, Microsoft Word and Excel skills. Must be able to review and understand product and system business requirement documentation, as well as System Architectural documents and be able to validate the contents
• Ability to identify, analyze and report system problems in a clear and concise manner during the testing process
• Experience with defect tracking concepts and tools (e.g. ALM and MS Azure DevOPs)
• SQL skill to identify test data for test cases
• Demonstrated proficiency in investigating the cause or source of systems problems and have the ability to provide sufficient information to enable the appropriate assessment and resolution of the issue
• Demonstrated ability to coordinate and integrate testing approaches across several systems and business functions
• Good knowledge of the breadth and depth of financial products, understanding of business systems (functionality, file structures, batch, extracts), business processes and procedures, would be an asset
• Experience testing in both Waterfall and an Agile framework
• Preferred University Degree in Computer Science, or Engineering or other technical related field

#LI-Hybrid

Salary Range:

$59,000.00 - $84,700.00

The actual base salary for this position will depend on several factors, including job-related skills, experience, and education. In addition to base pay, eligible employees may participate in a discretionary variable incentive plan, results are subject to both individual and company performance.

Please note that this posting is intended to fill an existing vacancy; however, there may be instances where more than one vacancy is available for the same role.

Equal Opportunity Employment and Inclusion – at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.

Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email [email protected] in advance of your appointment.

Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.