Risk Analyst I

Description

The Risk Analyst I is responsible for daily exception-based monitoring and review of incoming merchant account requests via a ticketing system. These duties ensure current and accurate merchant information is updated and assist in fraud and loss prevention. As part of a larger team, the Risk Analyst I will be expected to communicate effectively with peers, leadership, and merchant/partner customers through verbal, written, email, and other communication channels.

Key Responsibilities & Objectives

• Conduct transactional and behavioral analysis of merchant activity to identify trends, variations, patterns and insights relating to the identification of suspicious or anomalous activity.
• Monitor merchant activity through exception reporting for current transaction activity as well as historical behavioral monitoring for risk related to chargebacks, fraud, or settlement rejects.
• Analyze credit, processing history, bank statements and business model obtained during underwriting and/or periodic reviews to identify risks.
• Ongoing credit risk monitoring using third-party tools to mitigate risk.
• Update merchant parameters to reflect acceptable performance patterns and field inbound requests through direct support and/or partner/merchant communications.
• Maintain records of risk investigations, actions, and relevant communications related to risk inquires.
• Participate in process creation, policy/procedure creation and maintenance, and reporting to management.
• Participate in team meetings, risk assessments, and other development activities.
• Maintain responsibility for follow-up requests for post-underwriting review.
• Work closely with cross functional departments with risk related issues in day-to-day operations.
• Other duties as assigned

Requirements

• Prior experience is not required, but any experience in risk management, financial services, payment industry or related fields is a plus.
• Experience in basic risk management and risk assessment functions, including creation and maintenance of controls supporting loss prevention or recovery.
• Knowledge of industry standards and regulations (PCI, KYC, KYB, AML).
• Strong writing skills and the ability to communicate information about complex regulatory issues to stakeholders in a clear and easy to understand way.
• Proficiency in Microsoft Office Suite (especially Excel) for data analysis and reporting
• Ability to effectively thrive in a rapid-paced working environment with tight deadlines.
• Team-focused, positive attitude, and good sense of humor.