Full-Time

Customer Solutions Architect

Posted on 9/23/2025

Elly

Elly

11-50 employees

Integrated AI hiring platform with ATS

No salary listed

New York, NY, USA

In Person

Category
Sales & Solution Engineering (1)
Requirements
  • 4+ years in a customer-facing technical role (e.g. Solutions Engineer, Technical CSM, Implementation Consultant, or Forward Deployed Engineer)
  • Experience deploying AI, SaaS, or complex software products
  • Strong technical fluency (you don’t need to code, but you speak “engineer”)
  • Excellent communication skills with both technical and business stakeholders
  • Self-starter with a proactive, resourceful approach to ambiguity and problem-solving
  • Familiarity with CRMs, demo tools, or B2B sales workflows
  • Fluency in English and at least one additional language
  • Experience working with international customers or distributed teams
Responsibilities
  • Understand customer goals - Learn the client’s product, GTM motion, personas, and demo needs. Translate that into a tailored AI Agent deployment plan.
  • Configure and validate - Set up, fine-tune, and test Agents. Ensure functionality, UX, response quality, and multilingual coverage align with customer markets.
  • Technical advisory & integration - Support clients as they embed the platform into their GTM stack (websites, CRMs, APIs). Troubleshoot edge cases and communicate technical feedback.
  • Drive success & expansion - Monitor adoption and performance, optimize engagement and conversion, and identify opportunities to expand usage across products, teams, and geographies.
Desired Qualifications
  • N/A

Elly offers an AI-native hiring platform that unifies AI sourcing, interviewing, and applicant tracking into one system. It captures and structures conversational data from interviews in real time, automates note-taking, and handles pipeline creation, screening, and scheduling, while integrating with existing ATS and calendars. Different from many recruiting tools, Elly turns interview data into reusable assets and provides an integrated workflow with scalable AI sourcing and structured screening through a freemium model. Its goal is to simplify recruitment and help hiring teams align decisions across industries such as tech, construction, manufacturing, healthcare, and hospitality.

Company Size

11-50

Company Stage

Early VC

Total Funding

$8M

Headquarters

New York City, New York

Founded

2022

Simplify Jobs

Simplify's Take

What believers are saying

  • Early customers report 1.75 hours saved per candidate on documentation tasks.
  • 5-10 hours weekly saved by replacing live screening calls with AI screening.
  • Sorenson Capital board member brings strategic oversight to product and growth.

What critics are saying

  • Eightfold AI dominates enterprise contracts with superior candidate matching algorithms.
  • NYC Local Law 144 enforcement mandates AI bias audits by July 2026.
  • Manatal undercuts pricing 30% lower while offering similar automation features.

What makes Elly unique

  • Unified AI sourcer, interviewer, and ATS eliminates fragmented recruiting software stacks.
  • Automatically generates interview scorecards and searchable insights from unstructured conversations in real-time.
  • Freemium model with flexible paid tiers scales with hiring volume across sectors.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Company Equity

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
AIM Group
Feb 26th, 2026
Elly Debuts Unified Recruiting Platform After Raising $8 Million

Elly debuts unified recruiting platform after raising $8 million. Elly launched a new hiring platform and said it's raised $8 million from a group led by Sorenson Capital. The funds will be used for continued product development, customer growth and sales and marketing efforts. Elly says its approach differs from i...

PR Newswire
Feb 25th, 2026
Elly raises $8M for AI-native hiring platform that cuts interview documentation time by 1.75 hours

Elly has launched an AI-native hiring platform and raised $8 million in funding led by Sorenson Capital, with participation from Atomic and Next Wave Capital. Rob Rueckert from Sorenson Capital will join Elly's board. The platform unifies sourcing, interviewing and applicant tracking in one system, automatically capturing hiring developments without manual data entry. Built by venture studio Atomic, Elly interprets unstructured conversations and feedback as they occur, making interview insights searchable and reusable. Early customers across technology, construction, healthcare and hospitality report significant time savings: up to one hour and 45 minutes saved per candidate on documentation, and five to 10 hours saved weekly by replacing live screening calls. The funding will support product development, customer growth and AI advancement.

INACTIVE