Manager – Contracts

Who we are...

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world’s largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. 

Culture 

Verra Mobility Corporation is a rapidly-growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Lead with Grace, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence.

Position Overview:

This position requires experience managing a remote team that supports full contract lifecycle experience, from drafting and negotiation to implementation and renewal.  The manager will develop internal processes for assigning team’s workload, tracking progress and monitoring contract activities and statuses. Leading the team with a holistic point of view to ensure process accuracy, business objectivity, work completion timeliness, and data integrity. The manager position will review requests for contracts, amendments and other contracting needs to determine the appropriate actions. This role is also responsible for reviewing state and local government solicitations/Requests for Proposals (RFPs) to identify compliance requirements and manage stakeholder responses in accordance with the company’s procedures. The Manager of the Contract Team is responsible for overseeing a formal records and file repository for the commercial business unit’s contract agreements and related documents ensuring accuracy and the efficient management of the documents stored. The contract manager will support required audit activities of contracts and the information provided to draft and execute. This position reports monthly metrics such as the quantity of contracts, types of contracts, timeliness and other key contract data that supports business objectives. 

Essential Responsibilities

• Manage a contract management team supporting state and local contracting.
• Complete the contract team staff member’s performance reviews in accordance with HR guidelines and instructions.
• Oversee end-to-end full lifecycle of customer contracting processes beginning with request for proposal (RFP) or sole source sales opportunity through wind-down in accordance with applicable regulations, statutes and laws.
• Ensure timeliness objective for various stakeholder teams are established and met.
• Analyze contract terms and conditions; prepare and disseminate information regarding contract requirements and needed actions from stakeholder teams.
• Review and advise on contractual obligations; identifying and documenting risks and problems and proposing solutions to the business stakeholders.
• Negotiate contractual terms directly with customer, serve as the Contracting Officer, where required, and coordinate customer consents and notices.
• Draft and negotiate prime contract flow-downs for subcontractors.
• Review and provide information for customer certifications and vendor integrity questionnaires.
• Conduct company-wide due diligence in support of customer certifications and representations or vendor questionnaires.
• Ensure contract terms and conditions are accurate for revenue recognition and customer invoicing in accordance with Accounting principles and procedures.
• Define and oversee contract audits to ensure the team’s standard operating procedure (SOP) is consistently followed.
• Ensure contracts are fully executed, stored and maintained in accordance with the company’s policies.
• Identify and implement opportunities for automation and process improvements for contract requests, draft preparation, approval, and lifecycle management procedures.
• Leverage technology to support contract lifecycle management dashboards and reporting.
• Define, track and report monthly, quarterly and annual KPI/OKR results to leadership and key stakeholder teams.
• Communicate and effectively collaborate with stakeholders to ensure effective, timely administration, and support of contract compliance initiatives.
• Develop solutions to complex problems that require a high degree of contract management and business operations knowledge.
• Travel up to 15%

Qualifications

• Bachelor’s Degree
• Certified Professional Contract Manager (CPCM) strongly preferred
• 7+ years’ experience leading and managing people that support a contracting function.
• Customer facing negotiation and contract drafting experience required.
• Ability to work effectively in a dynamic, fast paced, deadline driven environment.
• Adept at anticipating issues and proposing appropriate business solutions.
• Collaborative thought partner that can work across functions and business units to develop a solid contract management framework that meets business objectives and supports a diverse group of stakeholder teams.
• Proven experience defining, implementing process improvements and automation enhancements that enable efficiencies, transparency, and drive business results.
• Proficient at defining, measuring and reporting KPIs and OKRs.
• Strong ability to effectively identify, research, analyze, and determine root cause of complex problems, highly competent at identifying potential risks and/or exposures, proposing alternative courses of action that mitigate, reduce, remediate and/or solve the issue(s).
• Excellent written and verbal communication skills.
• Strong organizational, time management, contract data management and reporting skills