Full-Time

Fraud Investigations Associate

Updated on 6/11/2024

Onbe

Onbe

201-500 employees

Provides B2C payments and disbursement solutions

Fintech

Entry

Dallas, TX, USA

Requirements
  • 0-1 years in fraud, disputes, claims, or chargeback environment
  • Prior experience in a customer contact role
  • Previous experience with paid and free investigation and research tools is preferred
Responsibilities
  • Investigate assigned fraud claims and billing disputes
  • Interact with law enforcement agencies and persons of curiosity to acquire and review information
  • Use good judgment to make well-informed decisions on cases
  • Identify trends related to fraud claim activity
  • Troubleshoot sophisticated cases independently
  • Handle client inquiries and financial investigations
  • Provide case statuses to customers and management
  • Connect with management regarding irregularities in case handling
  • Enforce department processes and procedures

Onbe offers B2C payments and corporate disbursement solutions, providing a platform with digital wallets, real-time payments, and global bank transfers. Their technology enables streamlined disbursement operations through no-code, low-code, and easy API integrations, while ensuring compliance, fraud monitoring, and revenue optimization.

Company Stage

N/A

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

1996

Growth & Insights
Headcount

6 month growth

5%

1 year growth

10%

2 year growth

40%