Building and maintaining excellent relationships with clients and brokers to build long-term customer dedication to FM through the practical application and execution of our client service process.
Ensuring profitability by retaining existing customers at equitable terms and conditions using FM insurance capacity and improving our risk management expertise and services to improve client risk quality and dedication.
Maintaining an extreme level of understanding of our broad suite of products and services to ensure effective connectivity with individual account needs and delivery of targeted client value.
Providing leadership to the extended client service team to support our clients’ strategic goals and objectives by providing professional advice and consultation on insurance coverage and risk management matters.
Supporting the development and implementation of formalized risk reduction and mitigation strategies with our clients in close collaboration with engineering counterparts and through our client service process.
Working closely with Business Development Executives on prospects to contribute high-quality underwriting expertise and relationship development support to qualify and win new client accounts.
Protecting FM’s assets through effective use of company underwriting programs and adherence to published guidelines, including but not limited to risk transfer and line-setting techniques, judicious purchase of reinsurance, timely issuance of binders and policies, catastrophe aggregate analysis, maximum foreseeable loss development, and cross liability management.
Pursuing professional development through licensing and continuing education to keep abreast of underwriting guidelines, policy forms, loss prevention practices, and insurance industry developments.