Full-Time
Business Analyst
Posted on 3/15/2023
Manufactures advanced rockets and spacecrafts for space transportation
Compensation Overview
$75,000 - $115,000Annually
Junior
Redmond, WA, USA + 1 more
- Bachelor's degree in business, supply chain, management information systems, computer science, engineering, or economics discipline
- 2+ years of experience in reporting and analytics within customer operations, manufacturing, quality, human resources, purchasing, operations, cost accounting, supply chain management, or consulting
- Experience with SQL and creating and managing dashboards using data visualization tools (e.g. Tableau, Power BI, Looker)
- Experience in at least one analytics language (e.g. Python, R)
- SQL proficiency (i.e. advanced joins, views/table distinctions, and basic query optimizations)
- Advanced understanding of database structures, query optimizations, ETL development
- Start-up, consulting, or other demonstrated experience in high-growth, fast-paced, rapidly changing environment
- Strong project management and self-directed prioritization skills
- Exceptional ability to communicate technical concepts to non-technical audiences at all organizational levels
- Ability to develop and maintain strong relationships across disciplines and with multiple levels of management
- Experience working with customer operations teams and tools (e.g. ticketing, account management, communications tools)
- Position may involve long hours and weekend work as needed
- To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here
- Conduct analyses (SQL queries, other methods) that identify issues and opportunities impacting our customers, including actionable recommendations that quantifiably change outcomes
- Integrate with all levels of the business to understand current workflows and identify systematic gaps; help rapidly answer tactical business questions through analytical frameworks
- Define and develop department-level metrics and associated dashboards that quantify the health of our operation and influence change
- Develop automation that mitigates business risk or creates efficiencies within Starlink Customer Operations and across functions
- Own data integrity, tool maintenance, and reporting quality for the Starlink Customer Operations team
- Train internal users and leaders on dashboard and tool usage, assists in troubleshooting
- Improve data capture for future Customer Operations use cases, tracking identifying front-end requirements collaborating with software development teams on table development
- Support new market launch, continuous improvement, and larger cross-functional strategic initiatives
SpaceX, under the leadership of Elon Musk, has consistently demonstrated its technical prowess and industry leadership by achieving milestones previously accomplished only by governments, such as returning a spacecraft from low-Earth orbit and attaching a spacecraft to the International Space Station. The company's culture is driven by a clear and ambitious goal to make life multiplanetary, fostering an environment of high performance and continuous learning. With its advanced rocket and spacecraft designs, SpaceX has a competitive edge in the space transportation industry, providing regular cargo resupply missions for NASA and working towards the future of space exploration.
Company Stage
N/A
Total Funding
$9.2B
Headquarters
Hawthorne, California
Founded
2002
6 month growth
↑ 9%1 year growth
↑ 30%2 year growth
↑ 29%Benefits
Benefits and Perks - Our employees’ well-being is important to us and essential to our capacity to do extraordinary things. We offer a wide variety of programs to support the health, wellness, and financial security of our employees and their families.