Full-Time

Vice President – Payer Relations

SuperDial

SuperDial

51-200 employees

Performance-based medical billing and negotiation

Compensation Overview

$200k - $300k/yr

+ Equity

New York, NY, USA

In Person

Category
Business & Strategy (2)
,
Requirements
  • 15+ years of experience building and managing payer relationships within healthcare – across health plans, MSOs, or tech-enabled provider or services organizations
  • Deep relationships and credibility within the payer ecosystem
  • Proven success negotiating and managing contracts across commercial and government lines of business
  • Strong understanding of reimbursement frameworks, payment methodologies, and healthcare economics
  • Working knowledge of Revenue Cycle Management and claims workflows sufficient to translate contract terms into operational execution
  • Experience building or scaling a payer relations function in a high-growth or tech-enabled environment
Responsibilities
  • Expand and deepen payer relationships: Build and manage relationships with commercial, Medicare, and Medicaid payers nationwide
  • Own the full lifecycle of payer partnerships: From initial engagement and negotiation through execution, renewal, and ongoing relationship management
  • Lead high-impact negotiations: Drive network participation, reimbursement, and data-sharing agreements that accelerate access and strengthen economics
  • Shape our payer strategy: Define how we partner with payers to create mutual value, optimize reimbursement, and align operationally across markets
  • Build scalable contracting infrastructure: Establish repeatable systems for contract management, compliance, and performance tracking
  • Partner cross-functionally: Collaborate with Product and Product Operations teams to align payer requirements with product capabilities and workflows
  • Serve as the internal payer expert: Advise leadership on payer policy, regulatory shifts, and emerging reimbursement trends
  • Develop and lead a payer partnerships team: Build and mentor a team to expand and operationalize payer relationships
Desired Qualifications
  • Background in payer network development, strategic partnerships, or value-based care contracting
  • Experience working with or for healthcare technology or RCM companies
  • Familiarity with automation and AI in payer-provider collaboration or claims management

SuperDial helps individuals and healthcare providers manage and reduce medical expenses by specializing in out-of-network claims and medical bill negotiations. It handles both paid and unpaid bills with a performance-based fee structure. For paid bills, it files claims with the client’s insurer to seek approval and reimbursement. For unpaid bills, it negotiates with healthcare providers and debt collectors to lower the amount owed. Fees are 9.5% of the reimbursed amount once a claim is approved, or 25% of the amount saved through negotiation, and clients pay only when savings or reductions are achieved. The company differentiates itself by combining insurance-claim filing and bill negotiation under a contingency-based model, serving patients, out-of-network providers, and enterprises looking to control healthcare costs. Its goal is to deliver financial relief and lower medical expenses for its clients.

Company Size

51-200

Company Stage

Debt Financing

Total Funding

$19.2M

Headquarters

San Francisco, California

Founded

2021

Simplify Jobs

Simplify's Take

What believers are saying

  • AI voice agents market projected to grow 38% annually through 2030, positioning SuperDial for significant market share capture.
  • Omega Healthcare partnership signals enterprise adoption of modular AI solutions, enabling faster deployment across provider networks.
  • EHR integration expansion captures downstream revenue cycle workflows and increases customer switching costs.

What critics are saying

  • UnitedHealthcare and Anthem deploy proprietary AI blocking automated calls, rendering SuperDial ineffective for 70% of workflows.
  • Omega Healthcare internally develops competing voice AI post-partnership, reducing revenue 35% from key RCM clients.
  • Cartesia AI IP infringement lawsuit blocks EHR integrations, forcing costly reengineering and delaying product roadmap.

What makes SuperDial unique

  • SuperDial automates high-volume healthcare admin calls with HIPAA-compliant voice AI agents handling benefits verification and claims follow-up.
  • MajorBoost acquisition enhances IVR navigation and hold-time management, addressing specific pain points competitors haven't solved at scale.
  • Proprietary dataset from 1M+ calls enables payer-specific model training competitors cannot easily replicate.

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Growth & Insights and Company News

Headcount

6 month growth

-8%

1 year growth

-9%

2 year growth

-11%
Yahoo Finance
Mar 4th, 2026
SuperDial and Omega Healthcare partner to automate healthcare billing calls with voice AI

SuperDial, a healthcare automation platform, has partnered with Omega Healthcare to integrate its voice AI automation technology into Omega's agentic AI platform. The collaboration aims to reduce administrative burdens and accelerate revenue cycle operations for healthcare providers. SuperDial's HIPAA and SOC 2 Type 2-compliant voice agents automate outbound calls to insurers, handling tasks like benefits verification, prior authorisation, claims follow-up and provider credentialing. The agents navigate phone trees, wait on hold and conduct live conversations with payer representatives. Omega Healthcare selected SuperDial for its demonstrated performance and ability to streamline operations. The partnership combines SuperDial's voice automation with Omega's human-in-the-loop expertise, enabling faster deployment of revenue cycle solutions to customers across the healthcare ecosystem.

Sovereign Magazine
Jul 9th, 2025
SuperDial secures $15M for AI automation

SuperDial secured $15 million to automate US healthcare's $150 billion admin costs using AI voice agents, aiming for efficiency and savings. The funding, led by SignalFire, includes $3 million in venture debt. SuperDial's AI handles tasks like benefits verification and claims follow-up, offering up to three times cost savings. The company plans to expand beyond voice automation, targeting deeper EHR integration and new workflows. The AI voice agents market is projected to grow nearly 38% annually through 2030.

CityBiz
Jun 24th, 2025
SuperDial Secures $15M for AI Automation

SuperDial has raised $15 million to expand its voice AI platform, which automates costly administrative phone calls in healthcare. The Series A round, comprising both debt and equity, was led by SignalFire with participation from Slow Ventures, Box Group, and Scrub Capital. This includes $3 million in venture debt for R&D and market initiatives. SuperDial has now secured over $20 million in total funding. This is one of the first investments from SignalFire's new $1 billion applied AI fund.

Opus Research
Feb 24th, 2025
The Technical Blueprint Behind SuperDial's Healthcare Voice Agents

At the AI Engineer Summit in New York City last week, SuperDial was among the presenters.

Ohsem.me
Jan 13th, 2025
SuperDial Acquires MajorBoost for AI Expansion

SuperDial has acquired MajorBoost to enhance its voice AI capabilities for healthcare organizations. This acquisition will improve SuperDial's automated phone call services, particularly in navigating insurance IVR systems and hold times. The integration aims to boost operational efficiency in revenue cycle management, offering significant cost savings and productivity gains for healthcare providers.