Full-Time
Care Coordinator-Bayside
Posted on 7/15/2026
Spear Physical Therapy
201-500 employees
Multi-location physical therapy practice
Compensation Overview
$18/hr
Queens, NY, USA
In Person
Bachelor's
 Administrative & Executive Assistance (1) |
|---|
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- Previous customer service experience.
- Someone who is hospitable, welcoming, and team-orientated.
- Strong communication skills and ability to multi-task.
- A strong attention to detail and willingness to grow.
- BA.BS degree preferred, not required.
- Care Coordinators are responsible for supporting patient care by making patients feel welcomed and valued whilst also controlling the flow of the appointment.
- Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24 hours.
- Care Coordinators will guide patients through our out-of-network experience and greet all patients who enter the clinic with a smile.
- Care Coordinators are expected to execute 5-star customer service.
- Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.
- BA/BS degree preferred, not required
Spear Physical Therapy operates a network of over 70 clinics in the New York City metro area, delivering physical therapy services. Therapists treat a variety of conditions to help patients recover mobility and function. The product works through clinician-guided physical therapy sessions, personalized treatment plans, and hands-on modalities, with a focus on patient experience and outcomes. The company differentiates itself with widely recognized clinical excellence, involvement in high-profile events (Olympics, Broadway shows), and media visibility, positioning itself as a leading, trusted provider. The goal is to help people move better, recover from injuries, and maintain long-term physical health across a large, accessible network.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1999
Get referred to Spear Physical Therapy
See people who can refer or advise you
Simplify's Take
What believers are saying
- Inc. ranked Spear among Northeast fastest-growing private companies in March 2026.
- Spear opened Bellmore and Rockville Centre clinics on January 7, 2026.
- Spear hired Chief People Officer Stef Bloom in July 2026, signaling workforce investment.
What critics are saying
- Silvano Marino’s 2023 FLSA case exposes wage-and-hour risk in New York operations.
- Rapid expansion can strain therapist retention, scheduling, and culture across 80+ locations.
- Private physical-therapy chains face direct competition from hospital systems and local orthopedic groups.
What makes Spear Physical Therapy unique
- Founded in 1999, Spear built a New York tri-state rehabilitation brand with 80+ locations.
- Spear offers physical, occupational, hand therapy, plus specialty services like pelvic and vestibular care.
- Its employer brand mixes clinical care with performance health, wellness, and public-facing recovery events.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Holidays
Commuter Benefits
Gym Membership
Wellness Program
Pet Insurance
Company Social Events
Training Programs
Mentorship Program
Health Savings Account/Flexible Spending Account
Employee Discounts
Company News
NEWARK, Del., Jan. 13, 2025 /PRNewswire/ -- Spear Physical & Occupational Therapy is proud to announce its receipt of the Catherine Doetzer Kohlenstein Clinical Educator's Award, presented by the University of Delaware's Department of Physical Therapy. This annual award, given at the department's graduation ceremony, honors clinical educators and sites that demonstrate exceptional commitment to clinical education and mentorship.The award was presented during the Hooding & Convocation Ceremony at the John M. Clayton Hall on the University of Delaware Newark Campus. Representing Spear at the event were Kyle Davis, PT, DPT, OCS, Site Coordinator of Clinical Education, and Derek Lee, PT, DPT, Area Director, both of whom proudly accepted the honor on behalf of the organization.In recognizing Spear's contributions, Dr. Darcy Reisman, PT, PhD, Department Chair and Academic Director of the Neurologic & Older Adult Clinic, praised the organization's dedication to clinical excellence."Spear has shown a remarkable commitment to fostering the next generation of physical therapy professionals
NEW YORK, Aug. 28, 2024 /PRNewswire/ -- Inc. revealed that Spear Physical & Occupational Therapy ranks No. 3168 on the 2024 Inc. 5000, its annual list of the fastest-growing private companies in America. The prestigious ranking provides a data-driven look at the most successful companies within the economy's most dynamic segment—its independent, entrepreneurial businesses.In addition to its overall ranking, Spear is No