Full-Time
Global BPM and analytics services provider
No salary listed
Melbourne VIC, Australia
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Bachelor's
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WNS provides business process management and analytics services to large enterprises. It helps clients improve operational efficiency, customer experience, and decision-making by delivering end-to-end BPM, research and analytics, finance and accounting, and digital transformation support across industries such as insurance, banking, healthcare, travel, and manufacturing. The company combines domain expertise with technologies like artificial intelligence, machine learning, and advanced analytics to create custom, data-driven solutions. Delivery centers worldwide enable scalable, agile service delivery and access to specialized talent, while a digital-first approach focuses on automation, cognitive computing, and data insights. WNS aims to form long-term partnerships that deliver measurable business impact across the value chain.
Company Size
10,001+
Company Stage
IPO
Headquarters
Mumbai, India
Founded
1996
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401(k) Retirement Plan
Remote Work Options
Global shipping carrier Pacific International Lines partners with Celonis and WNS to expand Process Intelligence Centre of Excellence. Grant Titmus, Journalist | Published 7 Aug 2026 Singapore's Pacific International Lines (PIL), one of the world's largest shipping container companies, has chosen Celonis, the global leader in Process Intelligence, to accelerate the company's digital transformation. Founded in Singapore in 1967, PIL ranks among the top 12 container carriers worldwide and is the largest home-grown carrier in Southeast Asia. It operates a fleet of more than 100 container vessels servicing 90 countries, requiring high visibility across diverse global routes. Pascal Coubard, VP of APAC at Celonis PIL is using the Celonis Platform to create a dynamic, real-time digital twin of its operations, giving teams across the organisation the ability to understand exactly how the processes are applied and where to improve. Additionally, Celonis has joined forces with WNS, part of Capgemini, to expand its global Process Intelligence Centre of Excellence (CoE). WNS is a global leader in intelligent operations and transformation for the shipping and logistics industry and brings its shipping domain expertise to the CoE, helping embed Celonis' unique capabilities across PIL's systems. Lionel Chatelet, Chief Commercial Officer at PIL Together, PIL expects to unlock: * End-to-end visibility across global shipping workflows, from customer-facing operations to back-office processes * Faster identification and resolution of operational inefficiencies through process standardisation across trade operations * A foundation for AI-driven automation, enabling smarter, more resilient operations at scale "In shipping, you're often dealing with dozens of different systems across the globe, which makes it hard to see where things are actually slowing down," said Lionel Chatelet, Chief Commercial Officer at PIL. "We're using Celonis because it gives us a single, clear view of how our processes are running in real life. It's not just about efficiency; it's about getting to learn how to make our operations leaner and faster, integrate automation and AI by design into this continuous improvement action so we can empower our resources to better serve our customers and keep the global supply chain moving." Pascal Coubard, VP of APAC at Celonis, said PIL is demonstrating how having the right operational context improves the way the shipping industry works. "By giving their Enterprise AI a holistic, living model of business operations, PIL is creating the optimal conditions for it to drive real outcomes and rapid ROI. We are proud to support them as they transform their operations worldwide and set a new standard for performance across the industry." "Shipping companies like PIL need more than technology, they need the domain expertise to turn process insights into operational change," said Jaison Augustine, Business Unit Head, Shipping & Logistics, WNS. "The CoE we're building together will embed that capability permanently into PIL's organisation, giving them the foundation to continuously optimise and scale." PIL joins a growing roster of organisations in the APAC region using Celonis to optimise their operations, including Singtel, Optus, Queensland Health and New Zealand kiwi fruit giant Zespri.
WNS integrates its Unified Analytics Platform with Amazon Bedrock to build scalable industry-specific generative artificial intelligence (AI) solutions. Business Wire India WNS (Holdings) Limited (NYSE: WNS), a leading provider of global digital-led Business Process Management (BPM) solutions, today announced WNS' Unified Analytics Platform (UAP) integration with Amazon Bedrock, a fully managed service that makes foundation models from leading AI companies available through a single application programming interface. WNS UAP is a cloud-based, modular platform that combines data management, domain analytics, and proprietary pre-built industry-specific AI / ML models to accelerate the generative AI journey for enterprises across industries. With this strategic integration, UAP will be able to access high performing AI foundational models through AWS's serverless architecture, build customized domain use cases, and deploy the same at scale in the client environment. One of UAP's core advantages is the ability to perform cognitive extraction from complex cross-industry documents including market reform contracts and medical records. Additionally, some of WNS' current Gen AI use cases, such as recovery opportunity identification, vehicle damage severity assessment, clinical summarization, sentiment analysis, and advanced information extraction, can now be executed using Amazon Bedrock LLMs. "WNS' Gen AI pipeline is expanding across sectors as we continue to "co-create" with our clients and bolster our industry-specific solutions. The combination of our deep domain expertise and Gen AI capabilities is resonating well with our clients, helping WNS deliver solutions at the intersection of human intelligence and artificial intelligence. The collaboration with Amazon Bedrock is a significant step forward in helping facilitate the seamless integration of our Gen AI solutions into client environments," said Keshav R. Murugesh, Group CEO, WNS.
WNS launches India's largest BFS Centre of Excellence at CGC University, Mohali. ANI 28 May 2026, 22:30 GMT+ New Delhi [India], April 27: CGC University, Mohali, announced the launch of the WNS BFS Academy-Centre of Excellence, established in collaboration with WNS Global Services, a globally recognised leader in business process management, analytics, and digital transformation. This initiative marks a significant step in the University's continued effort to align academic delivery with evolving industry requirements. WNS follows a highly selective model for academic partnerships, and CGC University, Mohali, stands among a limited top group of institutions across India chosen for this specialised Banking and Financial Services (BFS) initiative. The WNS BFS Academy has been designed to deliver structured, application-oriented learning. Core domains such as financial crime and compliance, commercial lending, risk analysis, and data-driven decision-making have been integrated into the curriculum to ensure that students develop both conceptual clarity and operational competence. A key strength of the Academy lies in the direct involvement of WNS domain experts, who will lead training and mentorship. This ensures that students gain direct exposure to current industry practices and real-world systems. The launch ceremony was graced by senior leadership from WNS, including: - Mr. Arvind Pal Singh Ji, Corporate Vice President - BFS - Mr. Rohan Kumar Sudan Ji, India Campus Head - WNS - Mr. Animesh Kumar Bhartia Ji, General Manager - BFS - Mr. Harsh Khurana Ji, Senior Group Manager - Commercial Lending The event was conducted under the guidance of Dr. Sushil Prashar, Respected Executive Vice President, CGC University, Mohali, whose continued leadership has strengthened the University's industry-integrated academic initiatives and placement-oriented ecosystem. This initiative is firmly anchored in the visionary foundation laid by the Hon'ble Founder Chancellor, Sardar Rashpal Singh Dhaliwal, widely regarded as a guiding force in shaping progressive, application-driven education. His enduring emphasis on aligning academic depth with real-world relevance continues to define the institutional direction of CGC University, Mohali. Carrying this vision forward, the Worthy Managing Director, Mr. Arsh Dhaliwal, continues to lead the University with a clear focus on purposeful industry integration, ensuring that academic frameworks evolve in direct response to enterprise needs and emerging global standards. The WNS BFS Academy- Centre of Excellence addresses a critical gap in higher education by integrating academic knowledge with industry expectations, ensuring that students graduate with the capability to contribute meaningfully from the outset of their professional journeys. (ADVERTORIAL DISCLAIMER: The above press release has been provided by VMPL. ANI will not be responsible in any way for the content of the same.)
Carlyle buys RCM providers Knack & Equalize for $600 million. By ET Bureau Last Updated: May 05, 2026, 12:46:00 AM IST Carlyle Group is building a global healthcare revenue cycle management platform. The firm acquired majority stakes in US companies Knack and Equalize. These companies will merge to form a new entity. Carlyle plans to invest significantly and aims for a public listing this fiscal year. This move strengthens their presence in technology and tech-enabled services. Mumbai: Carlyle Group on Monday announced the acquisition of majority stakes in two leading US healthcare revenue cycle management (RCM) providers, Knack and Equalize, for developing a broader AI-native, global, multispecialty RCM platform. Financial details of the deals were not disclosed. Assembly Elections 2026 Last August, Carlyle had bought a majority stake in Knack at a $500 million valuation. According to people in the know, it has now acquired Equalize at a $200 million valuation, which would be subsequently merged with Knack for creating a wholly-owned subsidiary. The private equity firm would be investing $400 million in total in the two companies. Inclusive of debt, Carlyle's investment is pegged at $600 million, the people said. Carlyle has hired Gautam Barai, former chief operating officer at WNS, to run the new platform, with a plan for a public listing this fiscal year. Both the founders of the two companies will remain invested in the platform through a reinvestment of a portion of their proceeds. Carlyle plans to build on this platform strategy by pursuing additional opportunities in the RCM industry and will continue to seek to add synergistic assets with complementary offerings. "Carlyle has a track record of executing similar strategies in sectors such as auto components and pharmaceuticals," said Amit Jain, head of Carlyle in India. "This investment extends our India for the World thesis and builds on our experience investing in technology and tech-enabled services." "Globally, Carlyle has backed several healthcare technology platforms like Indegene, Visionary RCM, and CorroHealth, and we will bring this expertise and execution capability to scale the combined Knack and Equalize platform," said Jain. Knack and Equalize are complementary healthcare RCM providers serving physician groups, durable medical equipment (DME) providers, rural hospitals, and other specialty provider segments. The combined platform is expected to enhance operational scale and diversification, broaden the delivery footprint, strengthen leadership depth, and help accelerate AI capabilities to enhance outcomes for clients, according to Carlyle. The outsourced market for the US healthcare industry is growing at 12% annually. Knack contributes scaled, global delivery across the US, India, and the Philippines, anchored by end-to-end revenue engine powered by its orchestration platform, Workmate. Equalize RCM complements this with its established delivery scale in the US and India, alongside a proprietary payer enrolment platform and advanced AI-driven tools such as Bill Smart for denial prediction and avoidance that are purpose-built for hospitals, urgent care, and targeted specialty segments. "The US healthcare revenue cycle market is growing rapidly, driven by margin compression, workforce shortages, and the shift to value-based care," said Kapil Modi, partner at Carlyle India. According to Nagi Rao, founder of Equalize, a partnership with Knack will help business partners like rural hospitals and behavioural health providers to stave off margin pressures while ensuring access to care while leveraging a global network approach as well as a wider adoption of AI native platform. Healthcare providers measure success by ability to meet payroll, preserve services, and support their communities-not by amount of automation deployed. A combination is expected to tackle complex parts of the revenue cycle, including rural cost reports and challenging anaesthesia cases.
IICA and WNS launch Ybrant Program to cultivate responsible business leaders. In a landmark initiative to integrate sustainability and responsible business conduct into mainstream management education, the Indian Institute of Corporate Affairs (IICA), in partnership with WNS Global Services, officially launched the IICA - WNS Ybrant CSR, ESG & Sustainability Program on 11th November 2025. The collaborative initiative marks a major step forward in fostering a new generation of socially responsible, sustainability-minded leaders. The launch event took place in the presence of esteemed dignitaries and over 250 student participants from leading academic institutions, underscoring the program's wide appeal and national relevance. Redefining Leadership in a new era of sustainability. Delivering the keynote address, shri gyaneshwar Kumar singh, director general & CEO, IICA, articulated the transformative potential of the Ybrant Program. He emphasized that the program aims to instill in young minds a leadership philosophy that balances business success with societal good. "Through the IICA - WNS Ybrant Program, we aim to prepare future leaders who see business not just as a means for profit, but as a vehicle for sustainable and inclusive development," he said. Singh cited a striking statistic: India's CSR expenditure has seen exponential growth over the past decade - from ₹10,065.93 crore in FY 2014 - 15 to ₹34,908.75 crore in FY 2023 - 24. He noted that more than ₹2.2 lakh crore has been collectively spent on CSR by Indian corporates over the past ten years. This underscores the maturing ecosystem of corporate responsibility in India, demanding a professional workforce that can navigate the balance between profit and purpose. Industry-Academia-Government synergy. Speaking at the event, Mr. Gopal Agarwal, Head CSR, WNS Global Services, described the Ybrant Program as a strategic three-way collaboration between government, corporates, and academia. "The idea is to catch them young so that the future CEOs grow up with a perspective rooted in sustainable development," he stated. The program is designed as a blended learning model, seamlessly integrating: * Academic rigour from IICA's expert faculty * Real-world insights from industry leaders * Technology-enabled delivery for accessibility and scale Participants will also receive digitally verifiable certificates through IICA's proprietary credentialing system, enabling recognition through QR codes, DigiLocker integration, and LinkedIn sharing, ensuring maximum value and visibility. Program structure and delivery. Mr. Mukesh Kumar, Head of the Centre for Excellence in CSR & Corporate Citizenship at IICA, detailed the comprehensive structure of the Ybrant Program. Spanning six months, the program includes: * 22.5 hours of academic sessions * 18 hours of fieldwork * 15 modules ranging from basic concepts to advanced policy and practice areas * Introduction to CSR, ESG, and Sustainability * Indian CSR legislation and compliance * Global CSR trends * Impact assessments and reporting frameworks * ESG metrics and governance * Leadership and corporate citizenship Sessions will be delivered weekly through IICA's Learning Management System, making it accessible to learners across India and internationally. Live interactions with faculty and practitioners will ensure dynamic, real-time learning and mentorship. Diverse participation from India's premier institutions. The inaugural batch of participants includes more than 250 students from some of India's leading academic institutions, demonstrating the widespread appeal and strategic relevance of the initiative. Participating institutions include: * IIM Shillong * CHRIST University, Bengaluru * Banasthali Vidyapith, Rajasthan * Symbiosis International (Deemed University), Pune * St. Aloysius (Deemed University), Mangalore The program's nationwide reach reflects a shared commitment across institutions to nurture socially aware business leaders equipped for the demands of a rapidly evolving global economy. Concluding remarks and future vision. The event concluded with a vote of thanks by Dr. Ankita Sharma, Senior Research Associate, IICA. She acknowledged the collaborative effort behind the program's development and its potential to serve as a model for future corporate-academic partnerships. The session was skillfully moderated by Ms. Sana Farid, Research Associate at IICA, who facilitated the knowledge-sharing and engagement between participants and speakers. A step toward responsible capitalism. The IICA - WNS Ybrant Program is more than an educational initiative - it represents a philosophical shift in how future business leaders are trained. By embedding the values of environmental stewardship, social responsibility, and ethical governance into core business learning, it prepares professionals who can navigate the complexity of today's global challenges. As India continues to emerge as a global economic powerhouse, programs like Ybrant will play a crucial role in ensuring that economic growth is both inclusive and sustainable.