Senior Platform Product Designer

About the Role

The Product Design team is seeking an experienced Senior Product Designer to lead and elevate our design initiatives across a range of applications in the public health sector. We are seeking a designer who is deeply enthusiastic about crafting exceptional user experiences and is dedicated to shaping products that can significantly improve health outcomes for millions. Our leadership team is committed to making a positive impact on the world by bringing top-tier product design expertise to those who need it most: our communities.

The ideal candidate should possess a genuine passion for creating refined user experiences for both native and web applications, catering to both mobile and desktop platforms. Strong collaboration skills are essential, as well as the ability to remain composed in high-pressure situations, adept problem-solving capabilities, meticulous attention to detail, and adaptability in fast-paced environments. Above all, the role requires a dedicated individual who understands Apple-level standards of excellence, and has a design aesthetic that is intentional, simple, and beautiful.

This candidate should be both technical and visionary. They will partner with Technical Platform Product Managers, Data Scientists, and healthcare SMEs to create and evolve the world’s newest, most innovative platform in the healthcare space. The candidate will work on platform product features that span multiple product lines and integrate with complex systems, such as EHRs. The ideal candidate should have experience designing and delivering AI products, while also using AI products in their design and prototyping process.

The candidate will focus primarily on the Chorus platform and its core features, partnering with product line-focused teams to create one unified Chorus product ecosystem.

What You’ll Be Doing

• Lead the end-to-end product design process, from initial concept and user research to wireframing, prototyping, and high-fidelity UI/UX design.
• Collaborate closely with cross-functional teams including product managers, engineers, and healthcare experts to define design objectives and project priorities.
• Develop and maintain design systems, guidelines, and best practices to ensure design consistency and scalability across products.
• Leverage user research and Domain Driven Design (DDD) artifacts, gather insights and design journey maps to inform design decisions.
• Create interactive prototypes to support user testing sessions to validate design concepts and gather user feedback.
• Translate complex user needs and business requirements into simple, intuitive and visually appealing design solutions.
• Mentor and provide guidance to junior designers, fostering a culture of collaboration and design excellence within the team.
• Lead design reviews and provide constructive feedback to peers and team members to continually improve design quality.
• Stay updated with industry trends, emerging technologies, and design methodologies, and share knowledge within the organization (AI, etc).
• Ensure designs are simple, beautiful, and accessible.

What We’re Looking For

• Preferred but not required: Bachelor's degree in Design, HCI, or related field, or equivalent practical experience.
• 5+ years of experience in product design working on technical products, with a strong portfolio demonstrating expertise in UI/UX design for web and mobile applications.
• Experience designing and shipping AI-driven products or features (or experience prototyping AI driven ideas)
• Proficiency in design tools such as Figma (preferred), Sketch, or similar software.
• Extensive knowledge of user-centered design principles, information architecture, and interaction design.
• Proven experience leading design projects and working in Agile development environments.
• Experience in handling several complex projects simultaneously and comfortable with ambiguity and change during a project.
• Strong problem-solving skills and the ability to think creatively to develop innovative design solutions.
• Excellent communication and presentation skills to articulate design decisions and collaborate effectively with cross-functional teams.
• Experience and interest in solving problems that can be highly technical.
• Bonus: Knowledge of healthcare or other highly regulated industries is a plus.
• Bonus: Familiarity with designing platforms or productivity workflow products is a plus.
• Bonus: Domain Driven Design methodology experience is a plus.
• A passion for health equity and our customers is a must

Why You’ll Love Working with Us:

• Engage with an exciting, fast-growing, and diverse group of coworkers dedicated to improving lives by breaking down technology barriers.
• Work in a culturally rich environment that values diversity and inclusivity, ensuring a welcoming and supportive atmosphere for all employees
• Full medical, dental, vision and life insurance benefits
• 401K matching
• Company stock options
• Unlimited paid vacation
• Performance bonuses 
• Company support for career and skill development
• Fun company events and outings
• Chorus is an equal opportunity employer with a commitment to diversity and inclusion

Compensation Disclosure
The anticipated base salary for this position is $141,000 and $161,000 based on the Los Angeles market. The base salary offered may vary depending on several factors, including the applicant's qualifications, relevant experience, specific skills, level of education, certifications, and the geographic location where the role will be performed.

Please note that the listed compensation details apply to the base salary only and do not include additional elements of the total compensation package, such as performance bonuses, stock options, or benefits. The final compensation package will be determined by evaluating the candidate’s qualifications in relation to market standards and internal pay equity.