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Manager, Technical Delivery Lead (Remote-Eligible)
Posted on 6/22/2022
Plano, TX, USA • McLean, VA, USA • Richmond, VA, USA • Chicago, IL...
Experience Level
Desired Skills
  • High School Diploma, GED, or equivalent certification
  • At least 4 years of Agile or project management experience
  • At least 4 years of experience working with ITIL processes trouble ticket management, change ticket processing and high level asset configuration tracking
  • Lead successful implementations of network solutions, working in close collaboration with stakeholders and engineering resources
  • Ensure solutions are implemented using optimal methods, strategies and processes within time and budget guidelines
  • Identify technical, performance, and other issues and proactively communicate with stakeholders about best practices
  • Work closely with engineering teams to manage and resolve technical issues
  • Serve as a central point of contact across assigned network implementations:
  • Identify and manage risks, assumptions, and escalation
  • Deliver event-related communications and status updates
  • Provide resource estimates for specific network implementation work items
  • Serves as team SME for Technology Change Management process (internal and external)
  • Understand and navigate the Capital One processes and reflect the process in the scope of work
  • Participate in technical implementation using agile methodology (Scrum and Kanban)
  • Plan and coordinate release events and prepare a minute-by-minute (MBM) plan, host Go/No Go decision meetings
  • Coordinate testing plans and resourcing
  • Review and evaluate post-event success and identify continuous improvement opportunities
  • Capture and document lessons learned, refer to lessons learned for new event planning
Desired Qualifications
  • Bachelor's Degree
  • 5+ years of Agile or project management experience
  • 5+ years of experience working with ITIL processes
  • 5+ years of experience managing technical network projects
  • ScrumAlliance CSM or CSP certification or PMI's Agile Certified Professional (ACP)
  • PMP, Lean, Agile or Six Sigma certification
  • SAFe certified or experience (or other scaled agile frameworks)
Capital One

10,001+ employees

Sixth largest bank and financial service provider
Company mission
Capital One was founded on the belief that no one should be locked out of the financial system. Their deep commitment to financial inclusion is reflected in their business, community partnerships, philanthropy, and most importantly, support for customers. Capital One is on a mission to change banking for good.
  • Medical, Dental, & Vision coverage
  • Onsite Health Centers
  • Prescription saving with network of local pharmacies
  • Stock Purchase Plan
  • Education Assistance
  • 401(k)
  • Flexible Spending Accounts
  • Life and Disability insurance
  • Generous paid time off + corporate & floating holidays
  • Registered dieticians on site, cooking classes and free virtual fitness classes
  • Employee Assistance Program
Company Values
  • Creating financial tools that enrich lives
  • Building thriving communities
  • Advocating for an inclusive society
  • Do the Right Thing