Customer Service Specialist

Job Description

Job Description
Property Soar is seeking a skilled and detail-oriented Customer Service Specialist to support our client relationships by providing timely, accurate, and courteous assistance. This position is ideal for individuals who are passionate about delivering high-quality service in a dynamic, professional environment.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and internal ticketing systems

• Resolve customer concerns and issues with accuracy and efficiency

• Maintain a thorough knowledge of our property offerings and processes

• Document interactions, feedback, and resolutions in company systems

• Collaborate with internal departments to ensure a seamless customer experience

• Assist with administrative tasks related to client accounts and support requests

Qualifications

Qualifications

• High school diploma or equivalent (Associate or Bachelor’s degree preferred)

• 2+ years of experience in a customer service role, preferably in real estate or a professional services environment

• Excellent verbal and written communication skills

• Strong problem-solving abilities and attention to detail

• Proficiency in Microsoft Office and CRM systems

• Ability to work independently and manage multiple priorities