The role will relocate to the company's new headquarters in Caldwell, Idaho, in 2027.
Category
Facilities Operations (2)
,
Required Skills
HVAC
Plumbing
Responsibilities
Lead and hold accountable the Operations Managers across all internal trade divisions, including HVAC, Electrical, Plumbing, Truss, Cabinets, and Interior Finishes.
Set clear expectations for performance, communication, and results.
Develop strong leaders who can independently run high-performing operations.
Establish and track key performance metrics across all trade divisions, including cost, schedule, quality, and output.
Conduct regular performance reviews with each Operations Manager.
Address performance gaps quickly and drive consistent improvement across all teams.
Ensure each trade division operates efficiently, predictably, and at scale.
Standardize processes where needed while allowing strong operators to execute.
Identify inefficiencies and implement solutions that improve speed and quality.
Partner with Operations Managers to ensure best-in-class pricing and cost control.
Review labor, materials, and production costs across all divisions.
Identify opportunities for savings, efficiencies, and improved margins.
Ensure all trade divisions are aligned with company starts, build pace, and timelines.
Eliminate bottlenecks and improve coordination between trades and departments.
Drive predictable, reliable production across all teams.
Work closely with Construction, Purchasing, and Leadership teams.
Ensure trade operations support company-wide goals and initiatives.
Remove friction and improve collaboration between departments.
Partner with Operations Managers in meetings with key vendors and suppliers.
Support negotiations, relationships, and performance expectations.
Ensure material flow, pricing, and partnerships support operational success.
Lead consistent weekly meetings with Operations Managers.
Create clear communication channels and expectations across all trade divisions.
Maintain visibility into issues, wins, and performance across the business.
Identify operational issues early and take decisive action.
Solve problems at the root, not the surface.
Drive continuous improvement across all trade operations.
This role is responsible for ensuring each trade business operates at a high level—delivering speed, quality, and cost efficiency at scale.
KEY AREAS OF RESPONSIBILITY
1. Leadership of Trade Operations
Lead and hold accountable the Operations Managers across all internal trade divisions (HVAC, Electrical, Plumbing, Truss, Cabinets, Interior Finishes)
Set clear expectations for performance, communication, and results
Develop strong leaders who can independently run high-performing operations
2. Accountability & Performance Management
Establish and track key performance metrics across all trade divisions (cost, schedule, quality, output)
Conduct regular performance reviews with each Operations Manager
Address gaps quickly and drive consistent improvement across all teams
3. Operational Excellence & Consistency
Ensure each trade division is running efficiently, predictably, and at scale
Standardize processes where needed while allowing strong operators to execute
Identify inefficiencies and implement solutions that improve speed and quality
4. Cost, Pricing & Financial Oversight
Partner with Operations Managers to ensure best-in-class pricing and cost control
Review labor, materials, and production costs across all divisions
Identify opportunities for savings, efficiencies, and improved margins
5. Scheduling & Production Alignment
Ensure all trade divisions are aligned with company starts, build pace, and timelines
Eliminate bottlenecks and improve coordination between trades and departments
Drive predictable, reliable production across all teams
6. Cross-Department Alignment
Work closely with Construction, Purchasing, and Leadership teams
Ensure trade operations support company-wide goals and initiatives
Remove friction and improve collaboration between departments
7. Vendor & Supplier Strategy
Partner with Operations Managers in meetings with key vendors and suppliers
Support negotiations, relationships, and performance expectations
Ensure material flow, pricing, and partnerships support operational success
8. Communication & Leadership Rhythm
Lead consistent weekly meetings with Operations Managers
Create clear communication channels and expectations across all trade divisions
Maintain visibility into issues, wins, and performance across the business
9. Problem Solving & Continuous Improvement
Identify operational issues early and take decisive action
Solve problems at the root, not the surface
Drive a mindset of continuous improvement across all trade operations
WE’RE ON THE MOVE!
Big things are happening—our brand-new headquarters is under construction in Caldwell, Idaho! This role will make the move to our new home in 2027. Come grow with us as we build what’s next.
100% Employer - paid quality Health Care Plan that includes Medical, Dental, Vision