Full-Time

Patient Experience Specialist

Confirmed live in the last 24 hours

Galileo

Galileo

51-200 employees

Platform for improving machine learning models

Data & Analytics
AI & Machine Learning

Compensation Overview

$22Hourly

Entry

Seattle, WA, USA

Ability to work from our Seattle office location (Benaroya Hall area).

Category
Customer Experience
Customer Success & Support
Requirements
  • Your proven track record of helping people and making a difference
  • Your ability to navigate complex situations and find creative solutions
  • Your experience in building relationships and fostering community connections
  • Adapt quickly to new environments and learn on the go
  • Empathize with diverse groups of people and their needs
  • Bring innovative ideas from other sectors to improve healthcare delivery
  • Someone who truly enjoys helping people - you never approach a problem as 'one size fits all' but creatively resolve issues based on each person’s unique needs
  • Are excited to help people day in and out as you navigate a complex system with urgency and finesse.
  • Have high horse-power and are energized by providing high volume and high quality support in a fast-paced environment
  • Have strong written and verbal communication skill with the highest attention to detail
  • Are willing to spend some of your time in an office with like-minded individuals
  • Do not have a healthcare background (or are willing to forget everything you have learned)
  • Ability to work from our Seattle office location (Benaroya Hall area)
Responsibilities
  • Make a meaningful impact in the rapidly evolving healthcare industry
  • Utilize your transferable skills like communication, problem-solving, and relationship-building
  • Enjoy improved work conditions with flexibility and work-life balance
  • Build a rewarding new career path with significant growth potential

Galileo offers a platform that helps machine learning teams enhance their models and lower annotation costs by using data-centric algorithms for Natural Language Processing. It allows teams to quickly identify and fix data issues that affect model performance and provides a collaborative space to manage models from raw data to production. Unlike competitors, Galileo integrates easily with existing tools and focuses on actionability, security, and privacy, while also streamlining the data labeling process. The company's goal is to optimize model performance efficiently while reducing the time and costs associated with data annotation.

Company Stage

Series B

Total Funding

$66.2M

Headquarters

San Francisco, California

Founded

2021

Growth & Insights
Headcount

6 month growth

54%

1 year growth

3%

2 year growth

243%
Simplify Jobs

Simplify's Take

What believers are saying

  • Recent $45M funding can accelerate product development and market expansion.
  • Luna EFMs offer 97% lower costs and 11x faster speeds, reducing operational costs.
  • Hallucination Index helps enterprises select reliable LLMs, addressing AI deployment challenges.

What critics are saying

  • Rapid improvement of open-source AI models could challenge Galileo's competitive edge.
  • Complexity of RAG systems may limit adoption if not effectively addressed.
  • EU's AI regulation interest could introduce compliance challenges for Galileo.

What makes Galileo unique

  • Galileo integrates with existing tools in minutes, enhancing workflow efficiency.
  • It offers auto-detection of mis-annotated data, reducing data preparation time and cost.
  • Focus on security and privacy attracts industries with stringent data protection needs.

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