Salary Range: 100000 to 130000 (Currency: USD) (Pay period: per-year-salary)

Strategic Projects:

• Evaluate Orca’s current logistics infrastructure against projected demand and business goals to identify opportunities for improvement and create a development roadmap.
• Drive execution of strategic projects, ensuring milestones are met and adjustments are made as needed.
• Collaborate with cross-functional teams to align infrastructure improvements with operational needs and regulatory requirements.
• Monitor key performance indicators (KPIs) to measure the effectiveness of implemented improvements and identify additional areas for optimization. 
In the first 6 months you will:
• Collaborate with the manufacturing operations team to validate and implement new shipping hardware across manufacturing facilities.
• Enhance the documentation around Orca’s internal medical courier program.
• Assist in the design and development of Orca’s custom logistics software application.

Daily Responsibilities

• Schedule medical couriers to retrieve donor materials and transport those materials to Orca manufacturing sites in Sacramento 
• Schedule medical couriers to retrieve temperature controlled drug products from Orca’s Sacramento manufacturing sites and deliver to recipient transplant center locations 
• Manage flight and travel itineraries and communicate with couriers, airlines, and travel providers 
• Monitor shipment statuses to address any issues and minimize impact to internal and external parties 
• Communicate expected changes urgently and professionally to all affected parties 
• Ensure documentation and preparations required for pickups and deliveries are in place 
• Ensure post-run close out documentation is delivered in a timely manner to the QA department 
Manage Orca’s medical courier program by:
• Issuing courier transport runs and assigning activities based on competency and training compliance
• Serving on-call during courier transports to respond to non-routine issues 
• Overseeing courier invoicing and performance monitoring
• Developing training materials and tracking courier training compliance 

Education & Experience Requirements

• Bachelor’s degree required. B.S. in biology, life sciences, logistics or a related field is a plus 
• Proven experience in business process optimization
• Experience in logistics coordination, preferably in healthcare or biomedical field 
• Understanding of regulatory requirements and guidelines related to the transportation of biological materials is preferred 
• Proficiency in using logistics management software or systems
• Prior experience in handling cell samples or biological materials is a plus

Personal Qualities & Physical Demands

• Highly detail oriented with special attention to quality, compliance and safety 
• Ability to multitask and handle multiple responsibilities simultaneously; able to prioritize  
• Demonstrates strong work ethic, curiosity to learn and contribute in a fast-paced collaborative environment 
• Strong interpersonal skills and ability to communicate effectively 
• Ability to work in a collegial and collaborative manner, independently and part of a team 
• Ability to work in a fast-paced start-up environment while following SOPs 
• Highly tolerant and respectful of all team members 
• A sense of humor is always appreciated 
• Strong problem-solving skills with desire to improve upon established processes 
• Ability to work off shift hours, as needed, to support issues and tracking of transportation needs, transport of cells may occur early in the morning or late in the evening.