Job Description

The Role

Come and join our team!

We are looking for a proactive, enthusiastic, and creative Dynamics 365 Developer with experience of D365 Marketing and Sales to integrate into our growing team working across a diverse mix of clients.

As a Dynamics 365 Developer, for multiple client projects, this person is responsible for the designing and developing of customised solutions within the Dynamics 365 Sales and Marketing platforms. This includes coding, unit testing, building new applications, as well as creating, modifying, and troubleshooting existing ones.

The successful candidate will be able to display technical prowess, and the ability to work with cross-division, cross-functional teams from project inception to completion.

Life as a Dynamics 365 Developer at Merkle

As part of your daily work, you will:

• You will from part of a team of highly skilled technical consultants - there is not much we don’t know about marketing technology implementation!
• Demonstrate technical expertise while developing marketing platform data centric solutions.
• Own delivery tasks from development, testing, and deployment
• Ensure alignment of business requirements with Merkle standards and policies, and with industry best practices
• Proactively identify and resolve problems including client data feed issues and recommend appropriate courses of action.
• Create solution documentation and Run Books for the developed client implementations.
• Stay abreast of industry technology innovations, new business practices, and third-party technology solutions.
• Help us continuously improve by identifying, creating, and enhancing internal systems and processes based on recurring client requests or evolving industry standards.
• Act as a consultant and technical expert on Dynamics 365 to serve clients’ needs.
• Stay ahead of the curve with MarTech innovations, educate yourself and enable others on current and emerging technologies.
• The team is experienced in multiple software technologies, you will have the option to cross train and enhance your knowledge – you could expand your product portfolio with a range of other tools (Adobe Experience Cloud, Salesforce Marketing Cloud, Braze, mParticle, Bloomreach, etc).

Qualifications

What we are looking for in you:

• A Microsoft certified professional in
  • 365 Marketing Functional Consultant Associate and/or
  • 365 Sales Functional Consultant Associate
• Experience implementing Dynamics 365 Marketing, Sales and ideally Customer Insights projects, from implementation to QA and handover (either as an external agent or in-house) for two or more separate organisation implementations.
• Experience of working in Visual Studio and Azure DevOps for Agile/SCRUM environments.
• Hands on development and deployment experience of Plugin development (JavaScript, C#, HTML), Custom Workflows and Web resources.
• Power platform knowledge, specifically Power Apps and Solution Patching, but Power Automate and Business Process Flows would also be desirable.
• Power Platform administration knowledge, including security roles and rules, duplicate detection and deploying Post State Management xml changes would be beneficial.
• It would be beneficial to have experience of working with the Microsoft Dataverse using XRM Tooling (XrmToolBox) and/or Fetch XML.
• A technical background either, bachelor’s, master’s degree, or work in a similar field).
• It is anticipated the candidate will have circa 2-4 years’ experience in a similar role.
• A general programming knowledge, including, Data types, Object oriented structures, Operators, Conditionals, Inheritance, DOM, JSON, RESTful APIs would be advantageous.
• An understanding of databases, data warehouses, data lakes, data modelling, data integration, structured/unstructured data and ETL concepts would be a bonus.
• Good presentation and verbal skills with technical and non-technical audiences with the ability to interact with people of varying backgrounds, technical abilities, languages, and cultures.
• Ability to adapt in a dynamic working environment, learn quickly and solve problems.
• Able to interpret technical and business objectives and needs, with attention to detail.