Systems Software Analyst

Position Description

Serco, NA is seeking a Systems Software Analyst to join our growing team of diverse professionals supporting the Mission Command Training Program (MCTP) at Fort Leavenworth, Kansas. The MCTP technical teams plan, design, and oversee the execution of models and simulations, U.S. Army Mission Command Systems (AMCS), and collaborative tools and services to support Army Warfighter Exercises (WFX).

This position is contingent upon your ability to maintain/transfer an active DoD Secret security clearance.

In this role, you will:

• Installs, configures, integrates, and administers the Army’s Joint Land Component Training Capability (JLCCTC) models and simulations, including the Warfighters’ Simulation (WARSIM) and its sub-components, and Army tactical servers and workstations, and perform systems integration tests between the simulation and tactical systems
• Prepare equipment for shipment, receiving and setup at exercise site
• Prepares, builds, and maintains domains, systems, and services specifically targeted to support the customer’s management functions during training exercises
• Analyzes hardware and software system capabilities against customer requirements, and develops approaches using on-hand resources to fulfill those requirements
• Develop procedures to ensure the use of all Government-provided technology is in conformance with information security and assurance directives
• Monitors and adjusts system linkages and performance during exercises, and coordinates the analysis, adjudication, and correction of hardware and software problems
• Identifies shortfalls in the software and installation components of Government-provided software, and develops potential remedies
• Prioritizes and manages simulation architecture planning and resourcing to enhance capabilities and further reduce loss of service risks during exercises

Meet your Recruiter:

Qualifications

To be successful in this role, you will have:

• A U.S. citizenship
• An active U.S. Department of Defense (DoD) Secret security clearance
• One of the following:
  • High school diploma or GED with a minimum of 6 years of technical related experience
  • Bachelor’s degree with a minimum of 2 years related technical experience
• A Security+ certification within 6 months of hire date
• Must be willing to travel within the United States and overseas for 28-30 days, approximately 4 -5 times a year, to support simulation-based Army Mission Command Training Program exercises (50% of travel time)
• Experience with MS Office suite (PowerPoint, Word, Excel, Access) operational proficiency
• To be able to lift equipment containers weighing 50lbs
• To be able to work on-site at Fort Leavenworth, Kansas

Preferred Qualifications:

• Knowledge of and firsthand experience with Army organizations and or Army constructive models and simulations
• Current DoD Secret Security Clearance
• Security+ certification
• Minimum of 2 years of general system engineering or administration experience
• Conversant in networking principles, practices, protocols, routing, and network packet analysis tools; and able to perform network configuration of Windows Server 20xx and Linux operating system

If you are interested in supporting and working with our dedicated Serco team, then submit your application now for immediate consideration.  It only takes a few minutes!

Military Veterans and Spouses encouraged to apply.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan that includes counseling conditions
• Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.

To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: [email protected].