We are looking for an exceptional hands-on data science leader to drive the analytics vision and roadmap for our Caregiver Experience team. This cross functional product team is focussed on building out tools and workflows to support the entire Spring Health Care team in the delivery and coordination of world class virtual and in-person mental health care. This is an exciting opportunity to design and implement innovative data products that will ensure a high quality caregiver and member experience as well as contribute to and move the science and practice of mental health forward. 

What you’ll be doing:

• Conceptualize, design and execute an ambitious data science roadmap for our caregiver experience team in partnership with product, engineering and care team leads. 
• You will lead, mentor and manage a team of data scientists in building out product analytics across our caregiver experience team, helping shape goals, metrics, experimentation and dashboards
• Coach and mentor data scientists on the team to ensure their continued growth
• Define the key success metrics that provider insight into the health of our caregiver experience and quality and uncover opportunities to improve these metrics
• Lead the team in designing A/B tests and defining product telemetry to inform development and prioritization of new product feature releases. 
• Steer the team to create predictive and ML models to enhance our caregiver experience and network quality, including a personalized patient provider matching system and models that can measure and incentivize provider quality and outcomes 
• Perform analytical deep-dives to proactively identify product opportunities and inform experimentations and product roadmaps. 

What we expect from you:

• You are passionate about changing the face of mental health care and Spring Health’s mission to remove all barriers to mental health resonates with you
• 7+ years of professional experience in a data science role, and at least 3+ years in a leadership or management capacity. 
• You have experience in a broad spectrum of data science techniques (machine learning, causal inference, A/B test experimentation frameworks, NLP etc) and are excited to apply them to solve complex clinical or business problems
• Experience using, building and enabling analytics infrastructure (ie data, analytics and ML pipelines)
• Strong presentation and stakeholder management skills — fluently tell a compelling clinical or business story with dataProficiency with SQL and a statistical analysis language (R/Python)
• Ability to work in a fast-paced, mission-driven environment
• Proximity to NYC or willingness to travel once a quarter to NYC

The target salary range for this position is $179,100 - $218,550, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Focus on total health including:

• Generous medical, dental, vision coverage available day 1 + access to One Medical
• 20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• Flexible paid time off in addition to 12 paid holidays throughout the year
• $500 per year Wellness Reimbursement
• Spring Health provides access to QuitGenius, a platform with technology-tailored, personalized addiction treatment plans for substance use (*QG is available to benefit-enrolled employees, spouses, and dependents age 18+)

Supporting you and your family:

• 4-4.5 months of fully paid parental leave
• Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.
• Access to Joshin is provided by Spring Health. Joshin is a comprehensive support system for disabilities and neurodivergence in the workplace. This benefit supports employees, their families, and our teams through personalized navigation and disability education and training along with a network of screened in-home caregivers with disability and neurodivergent experience. 

Supporting you financially through:

• Our People team benchmarks all salaries using theRadford Global Compensation Databasefor technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.
• On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
• Employer sponsored 401(k) match of up to 2% after 90 days of employment

Creating a culture you can thrive in:

• Flexible work arrangements: 60% of Spring Health team members work fully remote while 40% work in a hybrid model from our New York City offices
• Calm Fridays: no meetings, no distractions, just time for you to get work done.
• Up to $1,000 Professional Development Reimbursement per calendar year. Any requests over $250 must be requested for pre-approval prior to enrollment by sending an email to the People Team. 
• $200 per year donation matching to support your favorite causes

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