Title: Federal Travel Specialist
Location: Remote, Continental United States
Schedule: Full-time, Monday-Friday
Salary: $70,000-$85,000, commensurate with experience

KMRG, LLC (KMRG) is a federal services company that hires talented professionals to support Government agencies and the communities they serve. We are hiring a Federal Travel Specialist to join our team and provide remote travel-management support to the Federal Retirement Thrift Investment Board (FRTIB).
In this role, you will provide end-to-end support for official Government travel, including travel planning, authorizations, reservations, vouchers, approval workflows, reimbursement processing, reporting, training, and electronic travel-system support.

This position is a strong fit for someone with substantial federal travel-program experience who is organized, customer-focused, comfortable training users, and skilled at translating complex travel regulations into clear and practical guidance.

Applications will be reviewed as they are received. Apply today!

RESPONSIBILITIES
Federal Travel Planning & Authorizations

Assist employees with planning official Government travel and estimating anticipated travel costs
Help travelers identify airfare, lodging, meals and incidental expenses, rental vehicles, and other reimbursable expenses
Prepare, review, route, and monitor travel authorizations before official travel begins
Verify accounting codes, funding lines, supporting documentation, and required justifications
Ensure travel requests comply with the Federal Travel Regulation, GSA guidance, and Agency policies
Establish and maintain appropriate supervisory, budgetary, and financial approval paths
Resolve returned actions, routing errors, incomplete documentation, and approval delays
Provide additional coordination for international, VIP, and other high-visibility travel

Reservation & Booking Support

Assist travelers with airfare, lodging, and rental-car reservations
Make, modify, or cancel reservations electronically or through the appropriate Travel Management Center
Verify Government city-pair fares, lodging per diem limits, and applicable travel requirements
Determine the appropriate use of Individually Billed Accounts and Centrally Billed Accounts
Coordinate itinerary changes and cancellations resulting from mission or administrative needs
Support web-based reservation functions and apply knowledge of Global Distribution Systems

Travel Vouchers & Reimbursement

Prepare, review, route, and monitor travel vouchers and local vouchers
Compare vouchers against approved travel authorizations and supporting documentation
Review claimed expenses for accuracy, allowability, and regulatory compliance
Validate mileage, transit, parking, lodging, airfare, and other allowable travel expenses
Identify and resolve errors that could delay reimbursement
Support electronic processing of approved reimbursements through the financial-management system

Electronic Travel-System Support

Provide functional and technical support for E2 Solutions and associated travel systems
Assist users with travel authorizations, reservations, vouchers, reimbursements, and system navigation
Troubleshoot system errors, workflow issues, and travel-system integration problems
Create, configure, and maintain travel workflows and approval-routing paths
Administer protected user roles, permissions, and role-based access
Coach users on travel-system functions and proper travel-processing procedures

Go.gov Transition Support

Assist with planning and implementing the Agency's transition from E2 Solutions to Go.gov
Map existing authorization, voucher, approval, payment, and reporting workflows to Go.gov
Support system configuration, user-role administration, workflow validation, and readiness activities
Assist with system testing, issue resolution, and process adjustments
Help maintain uninterrupted travel operations throughout the transition
Support users before, during, and after Go.gov implementation

Training & Customer Support

Deliver travel-related and electronic travel-system training to Agency personnel
Provide live virtual training sessions, webinars, and remote desk-side support
Develop or deliver short instructional modules for onboarding, system updates, policy changes, and refresher training
Provide limited in-person classroom training when specifically requested
Explain Federal Travel Regulation and Agency requirements in clear, user-friendly language
Maintain responsive and professional customer support throughout each travel action

Reporting & Program Support

Extract and compile information from the electronic travel system and related systems
Prepare Government travel, travel-card, management, compliance, and audit-support reports
Review travel data for accuracy and completeness
Maintain supporting documentation and records in approved formats
Apply quality-control procedures to travel actions, workflows, reports, and deliverables
Support quarterly reporting, phase-in planning, and phase-out planning
Protect Government Furnished Information and Government Furnished Property
Perform related federal travel-management duties within the scope of the position

REQUIRED BACKGROUND

Minimum of 3 years of federal agency travel-program experience
Demonstrated experience processing federal travel authorizations and vouchers
Strong working knowledge of the Federal Travel Regulation
Experience using E2 Solutions or another federal electronic travel system
Experience assisting federal employees and approving officials with travel matters
Experience providing travel-policy guidance, customer support, or user training
Experience creating or maintaining travel workflows and approval-routing paths
Ability to interpret travel regulations and apply them to specific travel situations
Experience reviewing travel expenses, documentation, accounting information, and reimbursement requests
Ability to comply with Agency policies, procedures, privacy requirements, and operational protocols

PREFERRED BACKGROUND

Direct experience administering E2 Solutions
Experience supporting a federal agency travel office or travel program
Experience with Go.gov implementation, testing, configuration, training, or operations
Experience supporting international or high-visibility Government travel
Experience with Government travel cards, including Individually Billed Accounts and Centrally Billed Accounts
Experience extracting travel data and preparing Government reports
Existing favorably adjudicated federal background investigation eligible for reciprocity

LOCATION

Remote within the continental United States
Work must be performed from a contractor location approved by the Agency
Candidates located in the Eastern Time Zone are preferred
Limited in-person meetings or classroom training may be requested by the Agency

TRAVEL

Occasional travel may be required for in-person meetings or training

CLEARANCE

Applicants must already have a favorably completed federal background investigation that FRTIB can verify and accept
The minimum acceptable investigation is a National Agency Check with Inquiries (NACI)
Additional fingerprinting, credentialing, and onboarding steps may be required before work begins
Employment is contingent on final Government approval

CLIENT

Federal Retirement Thrift Investment Board (FRTIB)

EMPLOYMENT CLASSIFICATION

Employment Classification Eligibility — Exempt

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KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.

Other Considerations. Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.

Federal Travel Specialist

KMRG

Compensation Overview