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Business Operations Manager


Posted on 3/26/2024

Material Bank

Material Bank

201-500 employees

Platform for sampling sustainable design materials

Real Estate


Olive Branch, MS, USA

Inventory Management
Quality Control & Compliance
Warehouse Operations
Operations & Logistics
Business & Strategy
Required Skills
Power BI
Business Analytics
Data Analysis
  • Bachelor's degree in Operations Management, Supply Chain Management, Business Analytics, or related field.
  • 5+ years of experience in operations analysis, with a focus on Warehouse Management Systems (WMS) and complex same-day outbound processing environments.
  • Proven track record of mitigating downtime, designing and testing WMS functionalities, and driving operational excellence.
  • Expertise in data analysis tools and techniques, including SQL, Excel, and data visualization platforms (e.g., Tableau, Power BI).
  • Strong understanding of warehouse operations, inventory management principles, and WMS functionality.
  • Excellent communication skills, with the ability to collaborate effectively with cross-functional teams, vendors, and clients.
  • Detail-oriented mindset with strong problem-solving abilities.
  • Experience in vendor and client-facing roles is highly desirable.
  • Project management experience is a plus.
  • WMS Optimization: Utilize deep expertise in Warehouse Management Systems (WMS) to optimize system performance, reduce downtime, and enhance operational efficiency.
  • Downtime Mitigation: Develop and implement strategies to minimize system downtime, including proactive maintenance, troubleshooting, and rapid resolution of issues.
  • Functional Design and Testing: Collaborate with cross-functional teams to design and test WMS functionalities, ensuring alignment with operational requirements and business objectives.
  • Operations Analytics: Collect, analyze, and interpret operational data to identify trends, patterns, and opportunities for improvement. Develop actionable insights to drive decision-making and operational enhancements.
  • Continuous Improvement: Lead continuous improvement initiatives to optimize workflows, increase productivity, and reduce costs within the warehouse environment. Drive innovation through the implementation of best practices and emerging technologies.
  • Peer Collaboration: Work closely with operations teams, IT professionals, and other stakeholders to address challenges, share best practices, and drive alignment on operational goals.
  • Vendor and Client Interaction: Serve as a key point of contact for WMS vendors and clients, facilitating communication, managing expectations, and ensuring successful implementations and ongoing support.
  • Complex Same-Day Outbound Processing: Oversee and optimize same-day outbound processing operations, ensuring timely and accurate order fulfillment while meeting client SLAs and quality standards.
  • Brand Implementations: Lead the implementation of new brands or product lines within the warehouse, collaborating with internal and external stakeholders to ensure smooth transitions and alignment with brand requirements.
  • Training and Support: Provide training and support to warehouse staff on WMS functionality, best practices, and procedural changes. Serve as a subject matter expert and resource for WMS-related inquiries.

Material Bank provides a platform for architects and designers to efficiently search and sample sustainable design materials from various brands, revolutionizing the sampling process in the architecture and design industry. The platform enables users to execute complex searches and order material samples, which are shipped carbon neutral and delivered the next day.

Company Stage

Series D

Total Funding



Miami, Florida



Growth & Insights

6 month growth


1 year growth


2 year growth