Legal Operations Consulting Manager

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

Epiq’s Advisory team is seeking a highly motivated, entrepreneurial individual to join our team of legal operations experts in the role of Senior Manager - Consultant.  Epiq’s Advisory group is recognized for our strong marketplace position, and we are looking for smart, resourceful and driven consultants in whom we can invest heavily to mentor and develop the future leaders of our profession. 

The successful candidate will work directly with Epiq clients on a broad range of legal business, operational and performance management related projects. 

Candidates’ work experience should demonstrate driving clear “wins”. This means you should be able to walk us through a few examples of times when, had it not been for your existence, results would not have been delivered. 

PRIMARY RESPONSIBILITIES 

• Responsible for providing high quality consulting, advisory and project management services to corporate legal departments 

• Participate in the development and execution of service offerings and project methodologies 

• Lead solution development for client projects 

• Drive implementation strategies, business requirements analysis, and solution architecture 

• Manage project scoping, execution and client satisfaction 

• Lead project management, timeline and resource coordination across complex projects 

• Develop and manage individuals and teams 

• Foster trusting relationships and teamwork  

• Build and maintain strong client relationships 

• Build and maintain strong technology vendor relationships 

• Epiq consultants are highly regarded and influential members of the legal solutions market. The successful candidate can demonstrably: 

• Synthesize multiple sources of information, apply conceptual models, recognize patterns and draw and defend conclusions; 

• Confidently interact with team members, thought leaders, clients and vendors whether over the telephone or in person; 

• Create project plans and prioritize workstreams necessary to lead projects with direction; 

• Can identify, craft and lead targeted change initiatives.  Take initiative to seek out such opportunities; 

• Collaborate effectively across Epiq’s practice areas; 

• Craft a presentation story line and create compelling visuals that demonstrate it; 

• Build relationships with colleagues and provide "ear to the ground" to assist the leadership team. Suggest solutions, rather than simply airing complaints. 

DESIRED SKILLS & EXPERIENCE 

• Highly self-motivated with an exceptional ability to multi-task and  

• Work independently with little supervision 

• Big 4 Consulting or similar experience strongly preferred 

• 7+ years of legal management consulting and/or legal technology implementation experience preferred 

• Excellent project and deadline management skills, exceptional writing skills, strong oral and written communication skills, and people management skills  

• Sales and business development experience, including scoping and crafting proposals 

• Proficient with Microsoft Office suite

#LI-REMOTE

#LI-JA1

Your specific salary will be determined based on several factors:

• Location-based market rate for the role

• Your abilities in relation to the job specification

• Performance during screening and interview

• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

Epiq Leadership Compass

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust-based partnerships

• Nurture long-term relationships

• Remove collaboration barriers

• Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in

• Align communication with organizational goals

• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

• Use data to identify improvement opportunities

• Make informed decisions

• Align team goals with boarder strategy

• Empower teams to manage their own goals

• Translate vision into clear priorities

• Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

• Improve workflows for team efficiency

• Use clear documentation and expectations

• Resolve issues quickly using data and feedback

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.