Director – Product Management

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

The Director, Product Management, drives product development from strategy through delivery by bridging business objectives with technical execution. The Director, Product Management, will serve as a Product Owner within Agile teams, guiding teams through solution development for complex, interconnected initiatives while partnering with business stakeholders to deliver maximum business value.
This high-impact role defines and delivers initiatives for assigned product area ranging from modern digital consumer experiences to core engine enhancements and flexibility. The Director, Product Management, will navigate complex, compliance-heavy workflows while optimizing high-conversion user journeys. The ideal candidate has experience working across both consumer UX and complex internal tooling; is comfortable navigating high-stakes, regulated, and transactional systems, and is able to make priority decisions to ship quickly and incrementally, balancing immediate value with long-term architectural soundness.

About This Role:

Problem Definition & Opportunity Validation

• Clearly define the “what” and “why” of product initiatives using the voice of the customer and representing customer and partner needs. Describe user problems and opportunities in terms of business value.
• Partner with User Research and Product Design to synthesize insights from customers, partners, and internal teams into actionable product direction.

Solution Development & Decision Facilitation

• Partner with IT and architecture teams to evaluate solution options for validated problems, ranging from quick wins to strategic builds.
• Facilitate decision-making by presenting options with standardized criteria including estimates for cost, timelines, risks, business impacts, scalability, regulatory complexity, and technical debt.
• Translate business requirements for technical teams. Clarify questions and remove ambiguity, provide clear direction in discovery and planning activities.

• Leverage systems and business expertise to navigate conflicting priorities diplomatically, using data-supported rationale.

Backlog & Scope Management

• Define minimum viable product (MVP) scope and phasing strategies that balance speed-to-market with long-term architecture.
• Own and prioritize product backlog, ensuring teams have 2-3 sprints of ready, well-defined work to optimize team productivity and resource allocation.
• Write detailed user stories with acceptance criteria covering happy path, edge cases, and error states.
• Leverage modern tools and AI to improve story quality, workflow designs, and accelerate documentation
• Monitor and track team capacity allocations to ensure alignment with strategic investment classification and resource optimization. Keep teams focused on high-value work.

Product & Delivery Collaboration

• Serve as Product Owner in agile development framework, ensuring work is properly executed with clear acceptance criteria, comprehensive test plans, and thorough release validation plans.
• Create comprehensive product documentation, presentation/demo materials, and essential product management deliverables to support stakeholder communication and business enablement.

• Maintain alignment with product strategy and leadership on prioritization and delivery progress throughout the Product Delivery Lifecycle.
• Take initiative and exhibit ownership of solutioning within strategic guardrails. Share accountability for delivery outcomes and business results.
• Ensure deliverables are market-ready and thoroughly tested as part of signoff on work.

Business Value & Success Measurement

• Monitor product KPIs and user feedback to assess ROI and inform future prioritization.
• Seek opportunities for continuous improvement, establish feedback loops and gather insights from analytics, user research, and customer care.
• Identify patterns in support tickets and incidents; prioritize product improvements to reduce friction and operational burden.

The Ideal Candidate for This Role:

• 5+ years of experience in Product Management or related role. Scrum/Agile (CSPO) certification preferred.
• Demonstrated ability to independently manage projects of varying complexity levels with a proven track record of detail-oriented execution and strategic thinking.
• Brings innovative and creative problem-solving approaches while maintaining self-direction and accountability for deliverables.
• Proficiency with technical discussions; ability to read system diagrams and understand API concepts.
• Influencer with great interpersonal skills and proven ability to achieve alignment across a range of different views and interests.
• Bachelor’s Degree required

Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation:

Compensation range (base pay): $107,552.00-$182,838.00

This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Work Environment:

It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.

Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance

• 401k, With Matching Contributions

• Time Off Programs

• Health Savings Account (HSA)/Dependent Care

• Employee Banking

• Growth Opportunities

• Tuition Assistance

• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.

For additional information regarding compensation and benefits, e-mail FNBO at [email protected]. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

Job number: R-20260577

Equal Opportunity & Belonging:

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

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FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)

Application Deadline:

All our jobs will be posted for a minimum of 5 calendar days.  Job postings may come down prior to 5 calendar days based on volume of applicants.