Customer Experience Associate
Confirmed live in the last 24 hours
STORD

201-500 employees

Fulfillment, warehousing, and freight for B2C and B2B
Company Overview
Stord's mission is to make your supply chain a competitive advantage.
Industrial & Manufacturing
Data & Analytics

Company Stage

Series D

Total Funding

$325.2M

Founded

2015

Headquarters

Atlanta, Georgia

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

11%
Locations
Atlanta, GA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Customer Service
CategoriesNew
Customer Success & Support
Customer Experience
Customer Success
Customer Support
Requirements
  • 1-2 years of experience in customer service or a similar role.
  • Strong on-site communication and interpersonal skills.
  • Capable of managing, prioritizing, and physically navigating tasks in a fast-paced setting.
  • Proactive problem-solving skills with a detail-oriented mindset.
Responsibilities
  • On-Site Customer Liaison
  • Direct Issue Resolution
  • Immediate Issue Triage
  • Operational Collaboration
  • Level 2 Escalations and Coordination
  • Collaborative Account Support