Document Management Coordinator

KEY DUTIES & MAIN RESPONSIBILITIES:

• Manages Mantrose Group customer regulatory questionnaire requests & track/trend analysis.
• Manages customer portals for Mantrose Group
• Manages Raw Material documentation/compliance with up-to-date documentation for Mantrose Group
• Maintains Controlled Documents
• Serves as the point of contact for document-related inquiries and issues.
• Assists with processing of nonconformances, customer complaints, and CAPAs. 
• Must respond to emails and calls in a timely manner.
• Troubleshoot and resolve any issues or discrepancies related to document management system or processes.
• Stay up to date with Industry trends and advancements in document management systems.
• Participates with audits for Kosher, Organic, Halal
• Manages Kosher, Organic, Halal current certifications and submissions.
• Provide guidance and support to employees regarding food-related document management processes and procedures, including compliance with food safety standards.
• Collaborate with cross-functional teams, including quality assurance, regulatory affairs, production, and research and development, to ensure alignment and consistency in food-related compliance and document management practices.
• Perform other duties as assigned.

REQUIREMENTS /SKILLS:

• Knowledge of Microsoft (Word, Excel, Outlook)-advanced skills set a plus.
• Previous work experience in Document Management, Regulatory in Food Industry, or a related field.
• Knowledge of GFSI auditing schemes (SQF, BRC) a plus
• Excellent organization, time management and detailed oriented skills. 
• Ability to work independently and to tight deadlines. 
• Able to sit for moderately long periods of time. 
• Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.
• Ability to manage and participate in cross-functional teams.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift 50 pounds at times.

Must be able and willing to perform other duties or tasks as needed.

Travel Required: 

Occasionally as needed.

From big benefits to small, we take care of our associates!  After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability, and business travel insurance, flexible spending accounts, EAP, stock purchases, and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service.  Mantrose Group offers paid holidays and two floating holidays per year.  You are also eligible to earn three weeks of vacation on an annualized basis.