2024 Ticket Operations Representative
Posted on 2/7/2024
INACTIVE
Redsox

10,001+ employees

Professional baseball league and streaming.
Company Overview
Major League Baseball (MLB) stands out as a premier employer by merging America's pastime with cutting-edge digital streaming technology, offering employees the opportunity to work at the intersection of sports and tech. MLB.com's platform, which includes MLB Network and MLB.TV, showcases the company's commitment to delivering live and on-demand content to a global audience, demonstrating industry leadership in sports media. The company's focus on high-profile events and games, including traditional celebrations like Opening Day and Patriots' Day, reflects a dynamic work environment that values tradition, innovation, and fan engagement.
Consumer Goods

Company Stage

N/A

Total Funding

$102M

Founded

2000

Headquarters

New York, New York

Growth & Insights
Headcount

6 month growth

1%

1 year growth

14%

2 year growth

23%
Locations
Cambridge, MA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Customer Service
CategoriesNew
Operations & Logistics
Inventory Management
Requirements
  • Flexible hours including nights, weekends, and holidays
  • Excellent communication skills
  • Prior telemarketing, customer service, and sales experience preferred
  • Ability to multitask and consistently meet deadlines
Responsibilities
  • Provide walk-up customers with ticket sales and service for Red Sox home games and events
  • Assist patrons with accessing tickets digitally via the MLB Ballpark app
  • Issue tickets to high-end clientele at VIP will-call window on game days
  • Assist with ticket fulfillment and season ticket payment processing
  • Ad hoc tasks as assigned by the Senior Manager or Senior Director, Ticket Services