Application Administrator

Job Description

Job Description

​​The Application Administrator is responsible for the configuration, implementation, maintenance and support of one or more applications leveraged by the company. The administrator creates and maintains system documentation and configuration standards, and works with vendors to resolve problems and improve user effectiveness.

Maintains production stability to meet corporate standards by using best practices and following designated corporate standards and practices. Investigates, troubleshoots and corrects data and user related system errors, and ensures data integrity.

Proactively works with field personnel to understand issues and coordinate improvements to the system.

Creates and maintains system documentation and configuration standards, and works to support a roadmap of continually improving efficiency and system reliability.

Someone who has done production support or Level 2 / Level 3 help desk support for enterprise apps with most of the following or at least a good portion of the following:

5+ yrs experience

Sharepoint

Any Loan Origination app or any Loan Servicing app

Microsoft Dynamix CRM or any CRM

Any HRIS system

Any accounting system

Any imaging system

Good at documenting

Salesforce.com

MUST HAVE some SQL experience – able to write SELECT, UPDATE, DELETE and JOIN statements/queries (this is critical)

Strong preference for ITIL background

Ideal candidate has experience with ANY loan servicing application or ANY loan origination application

Other apps support experience could include Microsoft Dynamix CRM (may be spelled Dynamics), SHAW Servicing, ADP, Success Factors for HR

Qualifications

Additional Information

1. Good comm skills are a big priority
2. Duration: 6 month (reoccurring) Contract

3. Perm FTE roles, may do CTH - This is exclusive Full time or C2H. Most likely FT.