Full-Time
Residential Sales & Operations Manager
Posted on 4/18/2024
HVACR services for commercial & residential systems
Consumer Goods
Senior
Bloomington, MN, USA
Required Skills
Sales
Communications
Customer Service
Requirements
- 5+ years of residential HVAC installation and/or sales experience
- management experience preferred
- Strong organizational leadership skills
- Great attitude, high energy, excellent communication skills, sales driven
- HVAC degree or equivalent field experience with certification from a technical/trade school
- Proficient with Microsoft Suite (Outlook, Excel, etc.)
- Valid drivers' license
Responsibilities
- Achieve sales targets and drive profitable growth for the company
- Daily management of Residential service department; HVAC service and installation technicians and support staff
- Evaluate workload and schedule of service work
- Follow up and resolve escalated customer disputes/complaints
- Monitor and act on trends involving Technician callbacks and service opportunities
- Provide excellent customer service
- Report on team performance
- Properly and efficiently document all calls/jobs to the company's requirements
- Stay up to date on current technologies and new products in the field
Owens Companies, Inc. specializes in HVACR services, providing preventive maintenance, service, and retrofitting for both commercial and residential systems. This company stands out as an exemplary workplace due to its deep commitment to energy efficiency and sustainable practices. Being a signatory contractor with Local 539 and 455 underscores its dedication to maintaining high industry standards and fostering a professional environment that supports skilled trades in the HVAC/R service industries.
Company Stage
Acquired
Total Funding
N/A
Headquarters
Minneapolis, Minnesota
Founded
1957
Growth & Insights
Headcount