Full-Time

Associate Systems Analyst

Confirmed live in the last 24 hours

Altera Digital Health

Altera Digital Health

1,001-5,000 employees

Cloud-based EMR solutions for healthcare providers

Enterprise Software
Healthcare

Compensation Overview

$53k - $66.2kAnnually

Entry, Junior

Whittier, CA, USA

Category
IT Project Management
IT Support
IT & Security
Requirements
  • Basic understanding and ability to interpret HL7 message structure and format, can troubleshoot HL7 interface errors.
  • Allscripts Solutions, supported applications and knowledge of Allscripts clients and familiarity with the healthcare industry in general
  • Software support experience demonstrating troubleshooting/analytical skills
  • Software development life cycle
  • Project Management
  • Configuring and using one or more applications or components
  • Compliance with L1 internal certification program (Required)
Responsibilities
  • Coordinates product activities across architecture, engineering, support, development and the client (as appropriate) to ensure service levels are met
  • Coordinates and drives compliance with change control policies and processes across all products
  • Participates in product maintenance activities
  • Provides production support for internal and client use of the product
  • Facilitates client case management across functional teams for product
  • Interacts with Business Analysts during the software build or configuration and testing process
  • Performs technical application configuration and configure /run reports at user request; Researches product behavior
  • Designs and/or executes unit, system and integration test plans for new developments/releases/reports
  • Maintains technical documentation based on standard operating procedures in support of the assigned application and/or client account
  • Identifies the common causes of defects, prioritize them and systematically remove them
  • Utilizes existing product documentation to support the operation of assigned products
  • Maintains a working knowledge of bug/issues being tracked by Product Development
  • Conducts proactive health checks and participates in the response to documented system alerts
  • Maintains a working knowledge of product program team status reporting
  • Interacts with onsite/remote counter-parts on the requests/incidents to obtain clarifications and provide resolutions, as appropriate
Desired Qualifications
  • Bachelor's Degree (Preferred)
  • 0-2 years relevant work experience (Preferred)
  • 0-2 years Providing technical support for assigned applications (Preferred)
Altera Digital Health

Altera Digital Health

View

Altera Health offers cloud-based Electronic Medical Record (EMR) systems to hospitals and health networks in Australia and New Zealand, helping them manage patient information digitally. Their user-friendly EMR system allows healthcare providers to focus on patient care rather than administrative tasks. Altera Health operates on a subscription-based model, providing continuous updates and additional services like scanning and document management. The company's goal is to support the digital transformation of healthcare, improving patient outcomes and operational efficiency.

Company Stage

Acquired

Total Funding

N/A

Headquarters

Maipú, Chile

Founded

2017

Simplify Jobs

Simplify's Take

What believers are saying

  • Generative AI collaboration with EPAM enhances efficiency and reduces operational costs.
  • Paragon Denali offers scalable, cost-effective solutions for smaller hospitals on Microsoft Azure.
  • Altera's Sunrise EHR ranked top inpatient EHR for community and acute rehabilitation hospitals.

What critics are saying

  • Generative AI adoption may increase competition, challenging Altera's market position.
  • Paymentus integration could expose Altera to financial technology risks.
  • Delays in Paragon Denali deployment may impact customer satisfaction.

What makes Altera Digital Health unique

  • Altera's cloud-based EMR system enhances patient care and streamlines clinical workflows.
  • Partnership with Microsoft Azure boosts Altera's cloud-native EHR capabilities for rural hospitals.
  • Altera's offensive cybersecurity approach proactively addresses vulnerabilities before exploitation.

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Benefits

Remote Work Options

Flexible Work Hours