Full-Time

Associate Systems Analyst

Confirmed live in the last 24 hours

Altera Digital Health

Altera Digital Health

1,001-5,000 employees

Cloud-based EMR solutions for healthcare providers

Enterprise Software
Healthcare

Compensation Overview

$53k - $66.2kAnnually

Entry, Junior

Whittier, CA, USA

Category
IT Project Management
IT Support
IT & Security
Requirements
  • Bachelor's Degree (Preferred)
  • 0-2 years relevant work experience (Preferred)
  • 0-2 years Providing technical support for assigned applications (Preferred)
  • Compliance with L1 internal certification program (Required)
  • Basic understanding and ability to interpret HL7 message structure and format, can troubleshoot HL7 interface errors.
  • Allscripts Solutions, supported applications and knowledge of Allscripts clients and familiarity with the healthcare industry in general
  • Software support experience demonstrating troubleshooting/analytical skills
  • Software development life cycle
  • Project Management
  • Configuring and using one or more applications or components
Responsibilities
  • Coordinates product activities across architecture, engineering, support, development and the client (as appropriate) to ensure service levels are met
  • Coordinates and drives compliance with change control policies and processes across all products
  • Participates in product maintenance activities
  • Provides production support for internal and client use of the product
  • Facilitates client case management across functional teams for product
  • Interacts with Business Analysts during the software build or configuration and testing process
  • Performs technical application configuration and configure /run reports at user request; Researches product behavior
  • Designs and/or executes unit, system and integration test plans for new developments/releases/reports
  • Maintains technical documentation based on standard operating procedures in support of the assigned application and/or client account
  • Identifies the common causes of defects, prioritize them and systematically remove them
  • Utilizes existing product documentation to support the operation of assigned products
  • Maintains a working knowledge of bug/issues being tracked by Product Development
  • Conducts proactive health checks and participates in the response to documented system alerts
  • Maintains a working knowledge of product program team status reporting
  • Interacts with onsite/remote counter-parts on the requests/incidents to obtain clarifications and provide resolutions, as appropriate
Altera Digital Health

Altera Digital Health

View

Altera Health provides technology solutions for hospitals and health networks in Australia and New Zealand, focusing on enhancing patient care and improving clinical workflows. Their main product is a cloud-based Electronic Medical Record (EMR) system that allows healthcare providers to digitally store, manage, and access patient information. This system is designed to be user-friendly, enabling clinicians to prioritize patient care over administrative tasks. Altera Health differentiates itself from competitors by offering a scalable and cost-effective SaaS model, which includes subscription fees for their EMR system and additional services like scanning and document management. The company's goal is to support healthcare providers in modernizing their operations and achieving better patient outcomes through improved information flow and operational efficiency.

Company Stage

Acquired

Total Funding

N/A

Headquarters

Maipú, Chile

Founded

N/A

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • The recent $9M seed funding round provides financial stability and resources for further innovation and expansion.
  • The development of Paragon Denali on Microsoft Azure promises to deliver advanced, cloud-native EHR capabilities, particularly benefiting smaller hospitals with limited resources.
  • Altera's top rankings in Black Book Research surveys for inpatient EHRs highlight its strong market position and customer satisfaction.

What critics are saying

  • The healthcare IT sector is highly competitive, and Altera must continuously innovate to maintain its market position.
  • Dependence on partnerships, such as with Microsoft Azure, could pose risks if these relationships were to change or dissolve.

What makes Altera Digital Health unique

  • Altera Digital Health's focus on cloud-native EMR solutions specifically designed for rural and community hospitals sets it apart from competitors who may not cater to these niche markets.
  • Their strategic partnership with Microsoft Azure enhances the scalability and reliability of their solutions, providing a competitive edge in the healthcare IT sector.
  • Altera's emphasis on offensive cybersecurity measures, such as vulnerability assessments and penetration testing, offers a proactive approach to data security that is crucial in the healthcare industry.

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