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GENERAL FUNCTION:

As first line of defense, performs a wide range of duties related to the testing of the most complex financial products, processes, systems or services within a line of business or support area. Performs most complex and targeted reviews of selected processes and transactions to confirm that they have been executed and documented in compliance with the requirements of the Bancorp, investors and other regulatory agencies, as well as the standards and procedures set forth in the Bancorp’s testing framework. Primary responsibilities include performing the most complex testing activities in the planning, controls testing and reporting phases in accordance with established standards.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serves as an analytical and procedural expert to peers in the plan and execution of testing in compliance with the Bancorp testing framework and within defined time frames to support department metrics.
• Complete higher level reviews of testing results which require high level expertise, skills and knowledge; conduct second level reviews of significant findings.
• Responsible for testing process gaps and directives from regulatory agencies and industry advisory groups (e.g., NACHA, MasterCard, PCI, FNMA).
• Analyze data and draw conclusions; validate data accuracy.
• Facilitate calibrations sessions and have active participation in the sessions for data accuracy when required.
• Clear and objective articulation of test commentary supporting test results.
• Create and/or edit testing procedures per the content management program to align with the testing methodology.
• Timely and professional responses to challenges of test results.
• Review Line of Business Procedures and provide any necessary feedback on the content of the procedures
• Perform assigned Content Management reviews within required timeframe. May re-underwrite loans and/or other financial products to confirm the processes and transactions meet published Bancorp and Investor credit policy requirements; reviews all items pertaining to the approval of the loan or product but will not have lending authority.
• Work with BC management to conduct meetings with LOB/support area and Business Controls team to evaluate testing needs and review results.
• Document work and research performed. Prepare clear, concise reporting of significant findings to be distributed to appropriate internal parties.
• Identify and report on issues and trends; escalate for review.
• Identify and communicate policy and/or operational improvements that will enhance quality.
• Build and maintain collaborative relationships with assigned LOB/support area, Business Control groups and the second and third lines of defense (such as Legal, Compliance, Enterprise Risk and Audit).
• Contribute to customer and client satisfaction and deliver value to internal and external customer.
• Complete investigation referrals for submission to Bank Protection upon discovery of any suspicious activity. Assist in any follow up research to assist the investigation.
• May train or mentor new employees, working with them to build their skills and knowledge in order to handle higher level or more complex testing.
• Additional duties as assigned.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Bachelor’s degree or equivalent experience required. Desired degrees: Business, IT, Accounting, Finance and Economics.
• Minimum of 5 years of experience in lending, compliance, quality or risk management from Banking, Insurance, Financial or Consulting firm working with process risks and controls.
• Strong business or functional expertise as well as knowledge of applicable policies and procedures preferred.
• Proficient with MS-Windows, MS-Office and other related applications and technology.
• Strong written and oral communication skills required.
• Must be able to work within teams and independently to manage and execute multiple tasks/ projects in a dynamic work environment.
• Must be goal and results oriented, able to demonstrate sound judgment and apply logical/critical thought processes when developing solutions.
• Ability to display a positive business presence with management and external personnel required.
• Must be able to maintain independence and objectiveness.

Business Controls Testing Associate - NewlineTotal Base Pay Range 69,500.00 - 132,300.00 USD AnnualLOCATION -- Cincinnati, Ohio 45202

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.