Full-Time

Senior Design Operations

Confirmed live in the last 24 hours

Lightspeed Commerce

Lightspeed Commerce

1,001-5,000 employees

Provides software solutions for retailers and restaurateurs

Enterprise Software
Fintech

Senior

Montreal, QC, Canada

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Agile
Figma
JIRA
Data Analysis
Requirements
  • At least 5 years of industry experience on a Design team influencing culture in large matrix organizations
  • A strong, full understanding of design, product and engineering teams work together in the agile process.
  • Applied experience with cross-platform design methods & programs (ie: opportunity discovery, journey mapping) with a goal to up-level design at scale.
  • Analytical mindset interpreting data and informing decisions through insights
  • Organized and self-motivated with the ability to work independently and make decisions in the absence of detailed instructions. Should demonstrate a commitment to quality and attention to detail.
  • Strong work ethic and interpersonal and communication skills, with the ability to build and maintain strong relationships
  • Expertise in delivery software (Figma) and collaboration software (Jira, Monday, Miro, Figjam) and understanding of systems software (Storybook).
Responsibilities
  • Ensure teams are set up for success and have everything they need to work effectively including: tools, skill-training, and process documentation.
  • Working to build and maintain programs related to Design and Research Operations (example: analyze design and research reporting based on Jira metrics and identify opportunities for improvements, enhancing research recruitment mechanisms, democratizing research, driving insights repositories)
  • Can influence design and product to follow best processes and identifies problems (sprints, VQA) within the design and research process, suggests improvements, implements and rolls out solutions to team
  • Works efficiently and collaboratively to keep team members communicating and producing in a timely manner, minimizing feedback loop cycles
  • Manages sprint ceremony calendar, guests, and agenda, including planning and refinement meetings and standups
  • Evaluating, implementing, and optimizing design and research tools to enhance the team's productivity and collaboration
  • Create playbooks and documentation that help scale alignment and best practices
  • Keeping a finger on the culture pulse and actively participating in shaping it; focusing on morale, and unspoken feedback.

Lightspeed Commerce provides software solutions designed specifically for small and medium-sized businesses in the retail and restaurant sectors. Their main products include point-of-sale systems, inventory management tools, and analytics features that help businesses operate more efficiently and engage with customers effectively. These tools work together to streamline operations, allowing businesses to manage sales, track inventory, and analyze performance data all in one place. Unlike many competitors, Lightspeed focuses on a comprehensive suite of services that cater specifically to the needs of SMBs, making it easier for them to grow and succeed in a competitive market. The goal of Lightspeed is to transform global commerce by empowering small and medium businesses with the technology they need to thrive.

Company Stage

Series A

Total Funding

$2.1M

Headquarters

Amsterdam, Netherlands

Founded

2005

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing trend of contactless payments enhances Lightspeed's payment processing capabilities.
  • Omnichannel retailing aligns with Lightspeed's unified commerce platform strategy.
  • AI-driven analytics can enhance Lightspeed's POS systems with personalized customer insights.

What critics are saying

  • Increased competition from SpotOn's enhanced restaurant POS offerings.
  • Adyen's Tap to Pay on iPhone poses a threat to Lightspeed's payment solutions.
  • CANDIS's expansion into SMB financial management challenges Lightspeed's market share.

What makes Lightspeed Commerce unique

  • Lightspeed offers a unified POS platform for retail and hospitality businesses.
  • The platform integrates online and physical operations for seamless multichannel sales.
  • Lightspeed's cloud solution supports global payments and supplier network connections.

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