INACTIVE
Full-Time
Disability Filing Specialist Supervisor
Posted on 1/9/2023
Internet media company
Consumer Software
Legal
Senior
Minneapolis, MN, USA
Requirements
- Knowledge and experience with call center metrics and reporting
- Customer service orientation; energetic and outgoing personality
- Excellent communication skills
- Ability to communicate professionally, effectively and with empathy in potentially difficult circumstances
- Multitasking skills and detail-oriented focus required for a fast-paced environment
- Basic PC knowledge, working knowledge of Windows operating systems, Internet and mainstream web browsers; CRM Software experience a plus
Responsibilities
- Ensure that clients are successfully
- Transferred to case management systems
- Oversee and assist with the daily opening of
- Mail and retainer filing
- Oversee and assist with the 1696 process of
- Clients in case management systems
- Oversee and assist with the Protect File
- Date Process
- Oversee and assist with the printing and
- Contacting of clients needing new, resent
- And last chance packets. Create and test
- Ways to help improve packet return rate
- Train, coach and give feedback to each
- Filing Department member as needed
- Assist with Application Specialist questions
- And needs as necessary
- Assist with other department functions as
- Directed by supervisor
- Work Schedule: This role is scheduled for 40 hrs/week and it is expected that as business needs arise, additional time may be required. Lunches and breaks must be discussed and approved by department Supervisor ensuring optimum managerial coverage
- About Internet Brands:
- Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Temasek. For more information, please visit www.internetbrands.com
- Internet Brands and its wholly-owned affiliates are an equal opportunity employer
Internet Brands integrates web solutions for businesses with media websites for consumers in key vertical markets. The company makes managing enterprise digital easy with a suite of easy to use tools.
Company Stage
IPO
Total Funding
$303.7M
Headquarters
El Segundo, California
Founded
1998
Growth & Insights
Headcount
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↓ -2%Benefits
Medical, dental, & vision insurance
Life insurance
Short & long term disability
Flexible spending accounts
Credit union membership
Employee assistance program
Paid Holidays
Paid Time Off
Casual Dress
401k plan
INACTIVE